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software keeps freezing
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software keeps freezing

Product
Serato DJ Intro
Version
1.0.5
Hardware
Vestax Typhoon
Computer
PC
OS
Platform
-
E21 9:20 PM - 23 April, 2012
software keeps freezing with in the first couple of mins.
Ron M 9:41 PM - 23 April, 2012
Hi E21,

What is your computer specs? Processor? Ram? Etc. Let me know. Thanks.

Regards,

Ron
E21 9:50 PM - 23 April, 2012
Intel core i7 Q740 @1.73 GHz
4gb of ram
64-bit windows 7 home premium
Ron M 9:56 PM - 23 April, 2012
Hi E21,

Your computer is more than fine. Here are a few articles that may help performance wise. Let me know if this helps. Thanks.

serato.com

serato.com

Regards,

Ron
E21 11:42 PM - 23 April, 2012
Still having the same problem. As soon as I push a couple of buttons it freezes.
Ron M 7:23 PM - 24 April, 2012
Hi E21,

Did you try different USB ports, cables, etc. Did you make sure you didn't have any corrupt files? Let me know. Thanks.

Regards,

Ron
E21 12:56 AM - 25 April, 2012
Still freezing.
Ron M 10:46 PM - 30 April, 2012
Hi E21,

Can you submit a crash log. Here is more information about it and a link. Once done, I will ask serato to see if they can assist with the report. Thanks.

serato.com

Regards,

Ron
11:00 PM, 14 May 2012
This help request has been closed due to inactivity.