Software help archive

A read-only archive of old serato.com help threads.

power supply

Product
ITCH
Version
2.1
Hardware
Vestax VCI-300
Computer
PC
OS
Platform
-
THERAVIN' 5:18 PM - 18 April, 2012
the program was running fine all of suddent when i switch to apdater mode, the unit pitch fader red light stay lid, reverse button stay on, scratch mode wont work, loop button stay on cue button wont work...but when i switch back to PC mode it work fine...that never happen before please help...
Ron M 10:28 PM - 19 April, 2012
Hi THERAVIN',

Did you use the external power adapter as well? Was it connected? Let me know. Thanks.

Regards,

Ron
THERAVIN' 8:42 PM - 20 April, 2012
Yes the adapter was connected...like i said b4 it wasn't doing that until now. i mostly used the unit in power adapter mode. some of the buttons like i mentioned remaind lit up, like the reverse button, pitch adjustment red light stay on & lot more...plus the unit always freezes..i have a lot respect for vestax corp. but the VCI-300 MK2 is not exactly a good controller at all. these issued should be address and worked on.
Ron M 8:38 PM - 23 April, 2012
Hi THERAVIN' ,

What is your computer specs? Processor? Ram? Etc? Let me know. Thanks.

Regards,

Ron
9:00 PM, 7 May 2012
This help request has been closed due to inactivity.