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Itch Corrupting files?
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Itch Corrupting files?

Product
ITCH
Version
2.2
Hardware
Numark NS6
Computer
PC
OS
Platform
-
Nightlife Entertainment 3:13 PM - 18 April, 2012
This has happened twice to me so far. PLaying a song, all of a sudden it disappears, audio cuts out, file and file ID is erased. Itch labels the tag as a corrupt file, but the file is gone. Help!
Nightlife Entertainment 12:27 AM - 19 April, 2012
Just happened again! It happens when I use the track selector dials and the "Load A" or B buttons.
Serato, Support
David Wood 3:17 AM - 19 April, 2012
Hey Nightlife Entertainment,

Make sure your Files are all analyzed firstly and delete all the corrupt files. Here is an article to guide you : serato.com

Let me know how you go with that.

Regards
Dave W
Nightlife Entertainment 12:43 PM - 19 April, 2012
These are all files I use on a regular basis. I'm replacing the files, since they won't play in any program.
Nightlife Entertainment 6:49 PM - 17 May, 2012
Yeah, it's still doing it. In fact, it's worse. It's corrupting files at random now. Just using a file can cause it to become corrupted when I change a song. It's almost as if it's not loading or unloading songs properly into the player.
Nightlife Entertainment 7:05 PM - 17 May, 2012
I have noticed, and I read in a few other threads, that it happens on .wav files, which is true. I haven't lost any mp3 files. Not sure if it's a correlation, maybe a .wav file is too big for the cache and runs off the hard drive, losing the file upon load or unload. It doesn't happen when the song is playing. It either happens on load or unload. I also had a bunch of songs that it happened to, and I replaced the physical files on the hard drive. Itch found them and corrupted them all again, one without even playing it!
dj-freestyle 7:23 PM - 17 May, 2012
There is a fix for this in beta of new scratch live so that may fix issue im guessing?
Nightlife Entertainment 7:50 PM - 17 May, 2012
I'm using Itch, but thanks. Hopefully they apply it to Itch soon!
dj-freestyle 11:02 PM - 17 May, 2012
They share same file so maybe that would fix it
Serato, Support
David Wood 1:51 AM - 18 May, 2012
Hey Nightlife Entertainment,

Yeah this is true, .wav files with the RIFF chunk missing at the end of the file are causing this issue, we discovered this was happening and fixed it by filling that chunk. It's fixed in the Scratch Live 2.4.2 Beta. serato.com
Until we release a new update of ITCH this will unfortunately still occur with .WAV files, be assured that with the next release it will be fixed. Only work around at this stage is to use .MP3's or roll back to ITCH 1.8.1. Sorry, hope to bring a new update out soon.

Regards
Dave W
dj-freestyle 3:00 PM - 18 May, 2012
I figured that was the fix. what if he installed scratch live and itch. would the scrathlive update fix the itch problem since they share same file.
dj-freestyle 3:01 PM - 18 May, 2012
That wouldnt work im sure becasue itch writes its own data but my brain just went there. sorry lol lol
Serato, Support
David Wood 10:23 PM - 20 May, 2012
All good, sorry about that. Hold tight, should be to long..


Regards
Dave W
11:00 PM, 3 Jun 2012
This help request has been closed due to inactivity.