Software help archive

A read-only archive of old serato.com help threads.

after a few hours of playback the unit loses sound

Product
ITCH
Version
2.2
Hardware
Denon DJ DN-HC5000
Computer
PC
OS
Platform
-
funktruck 10:45 PM - 17 April, 2012
this has just happened to me the once but i see someone else has had similar issues serato.com
so thought id bring it up in case there is something wrong
during play back the audio became distorted the file was a good analysed file i then loaded another file and got no sound at all tried a few more and still the same , but the controller was working the software normally i tried a different usb port still no sound, only by powering down the unit for a few seconds and then powering back up did it start working again fine
Serato, Support
David Wood 2:17 AM - 19 April, 2012
Hey Funktruck,

Sounds a little like the hardware sound unit had a little melt down. Did you happen to see if the CPU was running red?

Regards
Dave W
3:00 AM, 3 May 2012
This help request has been closed due to inactivity.