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Hardware is not recognized on my Macbook Air computer.
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Hardware is not recognized on my Macbook Air computer.

Product
ITCH
Version
2.2
Hardware
Vestax VCI-300
Computer
Mac
OS
Platform
-
djtshadow 8:24 PM - 14 April, 2012
It keeps saying the hardware is disconnected. Followed all the trouble shooting tips in the manual. It works when I hook it up to a Macbook Pro with the same operating system. Please advise.
Ron M 2:44 AM - 17 April, 2012
Hi djtshadow,

Do your platters illuminate once connected? Let me know. Thanks.

Regards,

Ron
djtshadow 10:14 PM - 17 April, 2012
Yes, the platters do illuminate. And the weird thing is that when I change something, say the pitch, the light goes on saying it's transmitting data.
Ron M 12:41 AM - 18 April, 2012
Hi djtshadow,

I think it is the audio midi setup. Can you please refer to these steps to see if this helps. Thanks.

Open Applications
Open Utilities
Open Audio Midi Setup
Under Window Tab click on Open Midi Window
Under Configuration Click New Configuration
Name the new configuration VCi-300
Once done it should recognize Itch

Regards,

Ron
djtshadow 9:40 PM - 18 April, 2012
For some reason it still doesn't recognize itch. However, when I touch the turntables, it makes this high pitched wobble sound.
Ron M 11:08 PM - 18 April, 2012
Hi djtshadow,

Did the audio midi set up work? Here is more information about it. Let me know if this helps. Thanks.

help.vestax.co.jp

Regards,

Ron
djtshadow 5:26 AM - 29 April, 2012
IT WORKED!!!!!! Thank you SOOOOOOOOOO much!!!!!!! Dubstep, away!!!!!!!!!!!! :p