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dj intro says hardware is not connected
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dj intro says hardware is not connected

Product
Serato DJ Intro
Version
1.0.5
Hardware
Pioneer DJ DDJ-ERGO
Computer
Mac
OS
Platform
-
mario.81 7:07 PM - 10 April, 2012
there are 2 issues, dj intro takes at least 3 to 5 mins to start up and i have the pioneer eargo connect to the mac and dj intro still says its not coonected
ReXB 2:27 PM - 11 April, 2012
Normally I would turn on the USB connected ERGO first before I launch DJ Intro.
Serato, Support
David Wood 11:06 PM - 12 April, 2012
Hey Mario,

Let's look at one thing at a time. When you do not have your Ergo connected and start up Dj Intro, does it still take 3-5 mins to startup?

Regards
Dave W
12:00 AM, 27 Apr 2012
This help request has been closed due to inactivity.