HID
Product
Scratch Live
Version
2.4.1
Hardware
Rane SL4
Computer
Mac
OS
Platform
-
Chad S.
4:26 PM - 3 April, 2012
Serato est dur au travail sur la solution. Ils n'ont pas fourni de calendrier pour la correction pour le moment.
Chad S.
6:37 PM - 3 April, 2012
Serato sera en mesure de fournir la meilleure réponse, conformément aux lignes de temps.
Martin C
10:46 PM - 4 April, 2012
Hey DJ 4CORT,
We are aware HID mode has a few issues, and it is something we are hoping to improve in the future, but I couldn't say for sure when at this stage.
What was the problems you were experiencing exactly?
If you only connect 1 CDJ without a Hub, does the HID mode work better for you?
There is an FAQ about various HID issues here: serato.com
We are aware HID mode has a few issues, and it is something we are hoping to improve in the future, but I couldn't say for sure when at this stage.
What was the problems you were experiencing exactly?
If you only connect 1 CDJ without a Hub, does the HID mode work better for you?
There is an FAQ about various HID issues here: serato.com
DJ 4CORT
6:32 AM - 5 April, 2012
mais j'ai changé plusieurs fois fois de hub et ça n'a rien changé le problème viens pas de la
Martin C
3:15 AM - 6 April, 2012
What is your USB buffer size set to in the setup of Scratch Live?
Are you using a powered USB hub?
What brand is your USB hub? Do you have anything else connected to the hub?
Are you using a powered USB hub?
What brand is your USB hub? Do you have anything else connected to the hub?
DJ 4CORT
6:06 AM - 6 April, 2012
oui j'utilise un hub USB alimenté c'est un belkin tout neuf ou je relie mes deux CDJ
mon buffer size est au minimum mais même en l'augmentant cela ne change rien.
en plus cela ne viens pas de l'ordinateur c'est un macbook pro 2011 préparé donc trés performant.
mon buffer size est au minimum mais même en l'augmentant cela ne change rien.
en plus cela ne viens pas de l'ordinateur c'est un macbook pro 2011 préparé donc trés performant.
Martin C
6:53 AM - 6 April, 2012
Thanks for that information. Have you previously emailed support@serato.com about this issue?
What is the issue you are experiencing exactly when you say it is not "stable fashion"?
Is the audio lagging? Is the waveform lagging visually?
Are the CDJs not responding and controlling the virtual decks sometimes?
What is the issue you are experiencing exactly when you say it is not "stable fashion"?
Is the audio lagging? Is the waveform lagging visually?
Are the CDJs not responding and controlling the virtual decks sometimes?
DJ 4CORT
9:52 AM - 6 April, 2012
oui j'ai déjà contacté le support serato mais ils me disent depuis plusieurs mois qu'ils travaillent dessus mais je ne vois toujours aucune améliorations .
par exemple lorsque l'on veut recaler un track cela le décale encore plus, parfois on a des petites saute de lectures, et la forme d'onde est bien a la traîne, et les basses pauses problèmes dès qu'elles sont trop fortes ont peut avoir des sautes de lectures
par exemple lorsque l'on veut recaler un track cela le décale encore plus, parfois on a des petites saute de lectures, et la forme d'onde est bien a la traîne, et les basses pauses problèmes dès qu'elles sont trop fortes ont peut avoir des sautes de lectures
Martin C
12:11 AM - 7 April, 2012
Ok, so are you saying when you have the track completely stopped you can still see the track moving a little bit, therefore it makes it hard to cue the track at the right place?
There is an FAQ about vibrations, which contains some things to try that may help you: serato.com
But yes, issues we are aware of, and hoping to fix in the future. Heavy bass situations can definitely take advantage of the sensitivity of the jog wheels/platters, so I guess it would require decreasing the sensitivity, but not losing responsiveness at the same time.
There is an FAQ about vibrations, which contains some things to try that may help you: serato.com
But yes, issues we are aware of, and hoping to fix in the future. Heavy bass situations can definitely take advantage of the sensitivity of the jog wheels/platters, so I guess it would require decreasing the sensitivity, but not losing responsiveness at the same time.
DJ 4CORT
2:57 PM - 8 April, 2012
dans combien de temps environ vous sortirez une version améliorant le HID
Martin C
1:26 AM - 9 April, 2012
I couldn't say for sure at this point.
So do you still experience the same issues when using this setup with a different computer?
Have you tried different USB hubs and USB cables in the setup?
So do you still experience the same issues when using this setup with a different computer?
Have you tried different USB hubs and USB cables in the setup?
DJ 4CORT
9:25 AM - 9 April, 2012
oui j'ai essaye plein de hub usb et câbles sur d'autres ordinateurs aussi rien n'a changé
Martin C
12:11 AM - 10 April, 2012
Are you able to make a video showing the issues you are experiencing?
So when the track is completely stopped, can you still see the track moving a little bit? Therefore it makes it hard to cue the track at the right place?
So when the track is completely stopped, can you still see the track moving a little bit? Therefore it makes it hard to cue the track at the right place?
DJ 4CORT
5:47 AM - 10 April, 2012
non au niveau du contrôle tout répond très bien les cues/play boucles et hot cues tout marche avec une bonne réactivité, le problème c'est ce décalage qui ce produit quand on essaie de caler deux tracks, comme un saut de lecture, les basses même avec des patins antis vibrations, et la fluidité générale, j'espère que la prochaine version apportera surtout une grande stabilité et donc une grande confiance au setup comme avec les cd timecode
DJ 4CORT
12:19 PM - 11 April, 2012
à quand une version améliorée, plus stable de scratch live avec le HID
Martin C
7:27 AM - 12 April, 2012
Again, I cant say for certain when there will be HID improvements specifically relating to the issues you are experiencing. If it not performing as well as you would like that you will have to stick with control CDs for now.
From your explanation it sounds like when you have two tracks in the mix, sometimes they are jumping out of the mix due to vibration? Have I understood you correctly?
Does this happen at home, or in other situations where there is not big source of vibration?
Is it at all possible you are able to make a video of this so I could understand your issue a bit better?
From your explanation it sounds like when you have two tracks in the mix, sometimes they are jumping out of the mix due to vibration? Have I understood you correctly?
Does this happen at home, or in other situations where there is not big source of vibration?
Is it at all possible you are able to make a video of this so I could understand your issue a bit better?
Martin C
9:38 PM - 15 April, 2012
Ok, so it can happen anywhere?
Are you able to make a video of your issues at home/in a stable environment? This would help me see the problem a lot better.
Are you able to make a video of your issues at home/in a stable environment? This would help me see the problem a lot better.
DJ 4CORT
12:05 PM - 17 April, 2012
Pour la vidéo je n'ai pas ce qui faut pour en faire une qui montre clairement le problème, je reste dans l'attente d'une nouvelle version apportant plus de stabilité dans le mode HID.
En espérant ne pas attendre plusieurs mois
En espérant ne pas attendre plusieurs mois
Martin C
4:05 AM - 19 April, 2012
Hi, I understand this may be hard to capture, but anything would be helpful.
Perhaps if you could take a video of the screen showing the waveforms jumping around when you are not touching the platters and there is no heavy vibration.
This could be very helpful for us to see exactly what you are experiencing and hopefully have it sorted in the future.
Perhaps if you could take a video of the screen showing the waveforms jumping around when you are not touching the platters and there is no heavy vibration.
This could be very helpful for us to see exactly what you are experiencing and hopefully have it sorted in the future.
DJ 4CORT
8:37 AM - 19 April, 2012
chez moi c'est difficilement montrable puisque j'ai réussi si on peut dire a limiter ce phénomène grâce a des plaques anti vibratoires de bonne qualités .
mais en club impossible les vibrations trop fortes font sauter la lecture et le beatmatch
mais en club impossible les vibrations trop fortes font sauter la lecture et le beatmatch
DJ 4CORT
11:42 AM - 21 April, 2012
j'aimerai savoir quand on aura droit à une version prenant en compte des améliorations du mode HID ?
Martin C
5:27 AM - 24 April, 2012
Hello DJ 4CORT,
Unfortunately I cannot say exactly when you will see an improvement of HID mode at this stage.
Unfortunately I cannot say exactly when you will see an improvement of HID mode at this stage.
Martin C
5:19 AM - 26 April, 2012
Again, I can't say for sure, but I can probably say you won't see any improvements for HID within the next month.
Martin C
5:05 AM - 27 April, 2012
I can't make any promises DJ 4CORT, I truly could not give you any firm dates.
Martin C
4:11 AM - 30 April, 2012
Yes, we will work on an improvement sometime in the future, I am just unable to say exactly when because there are no concrete plans about when further work on HID mode will happen.
PaskaDJ
3:33 PM - 30 April, 2012
Yo,
I have this same problem with HID. I'm using CDJ-2k with powered USB hub. But this happens only when subs are near the booth and bass is gettin heavy in the booth also. I tried to put some towels under CDJ's, but it didnt help at all. It would be nice to get it working soon as possible or I just have to take back USB sticks and throw SL box away. Cause its really annoying to use cues and other buttons from your computer. It is not DJing anymore. :)
I have this same problem with HID. I'm using CDJ-2k with powered USB hub. But this happens only when subs are near the booth and bass is gettin heavy in the booth also. I tried to put some towels under CDJ's, but it didnt help at all. It would be nice to get it working soon as possible or I just have to take back USB sticks and throw SL box away. Cause its really annoying to use cues and other buttons from your computer. It is not DJing anymore. :)
Martin C
10:31 PM - 30 April, 2012
Hey PaskaDJ,
I understand this issue causes issue for you, and so getting something fixed is something we would like to do in the future, but I couldn't say when that will happen.
I assume you have already seen this FAQ? serato.com
I understand this issue causes issue for you, and so getting something fixed is something we would like to do in the future, but I couldn't say when that will happen.
I assume you have already seen this FAQ? serato.com
DJ 4CORT
7:50 AM - 1 May, 2012
si vous ne savez pas quand c'est que c'est pas votre priorité et ne ferai rien dans l'avenir
Martin C
1:51 PM - 1 May, 2012
I just simply can't tell you where it sits on the priority list. I myself do not know this information.
We can never reveal what fixes/features/improvements are coming in our software until they are 100% certain it will happen and there is an official announcement. Not only because I don't actually know when HID mode will be improved, but because if I was to tell you a certain time frame, and then it DIDN'T happen within that time frame, you would be disappointed, and I would have given you false hope.
We can never reveal what fixes/features/improvements are coming in our software until they are 100% certain it will happen and there is an official announcement. Not only because I don't actually know when HID mode will be improved, but because if I was to tell you a certain time frame, and then it DIDN'T happen within that time frame, you would be disappointed, and I would have given you false hope.
Martin C
4:48 AM - 10 May, 2012
I am not too knowledgeable about what it actually does and how it would help, but I would say it could be worth a shot. As you would have seen, one user did report that it helped him out a bit.
Martin C
8:25 AM - 11 May, 2012
I honestly do not know, and even if I did know any more information, I would be unable to make any promises about when improvements would be made.
Martin C
11:49 PM - 18 May, 2012
Scratch Live is constantly being worked on and updated, version 2.4.2 just went into public beta > serato.com
But specifically HID issues being worked on? I don't know when unfortunately.
But specifically HID issues being worked on? I don't know when unfortunately.
DJ 4CORT
7:37 PM - 20 May, 2012
j'espere que le prochain changement prendra en compte le hid pas juste changer un logo
Martin C
2:20 AM - 21 May, 2012
Hey DJ 4CORT,
As this is no longer really a help request that I am able to provide you assistance with, I would like to close this up and set it to "bug logged"
As I have said, we acknowledge there are issues with HID mode but I couldn't say when these issues will be resolved.
You are welcome to create another topic in the general discussion areas, or Scratch Live feature suggestions to request further improvement of HID mode.
This way, other users are able to chime in and keep the ball rolling on this issue. The more people that are asking for HID improvements, the sooner these issues will get looked at.
Let me know if you have any other questions.
As this is no longer really a help request that I am able to provide you assistance with, I would like to close this up and set it to "bug logged"
As I have said, we acknowledge there are issues with HID mode but I couldn't say when these issues will be resolved.
You are welcome to create another topic in the general discussion areas, or Scratch Live feature suggestions to request further improvement of HID mode.
This way, other users are able to chime in and keep the ball rolling on this issue. The more people that are asking for HID improvements, the sooner these issues will get looked at.
Let me know if you have any other questions.
DJ 4CORT
8:31 AM - 21 May, 2012
Non c'est bon merci pour votre aide désolé d'être aussi impatient c'est que j'espère que prochainement une évolution aura lieu.
merci.
merci.
Martin C
6:47 AM - 23 May, 2012
Its fine, and I totally understand where you are coming from. I hope there are improvements soon also.
Cheers :)
Cheers :)
DJ 4CORT
6:18 PM - 6 June, 2012
je n'ai plus en haut à gauche le petit bouton l&r à côté de celui auto
Martin C
10:00 PM - 6 June, 2012
Sorry, your message doesn't translate very well. What button exactly do you have? Are you comparing the SL 4 to another piece of hardware you have connected?
Martin C
6:37 AM - 7 June, 2012
Yes, that button does not appear with the SL 4 because you are able to achieve the same result by the channel selection drop down menus above each deck.
Sorry I do not know exactly when 2.4.2 will become a final release.
Sorry I do not know exactly when 2.4.2 will become a final release.
Martin C
5:42 AM - 13 June, 2012
The latests 2.4.2 builds posted in this thread: serato.com will pretty much be the final releases.
I still can't promise you that it will resolve your HID issues.
I still can't promise you that it will resolve your HID issues.
Martin C
10:05 PM - 18 June, 2012
After it has gone through the beta process for a sufficient amount of time.
As I said above, the releases that have been put in the link I provided above are fairly close to what the final release will be.
As I said above, the releases that have been put in the link I provided above are fairly close to what the final release will be.
Martin C
10:17 PM - 2 July, 2012
Hey DJ 4CORT,
Your last message does not translate very well, so I am little unsure what you mean.
Cheers :)
Your last message does not translate very well, so I am little unsure what you mean.
Cheers :)
Daniel Ventura
6:59 AM - 3 July, 2012
he wants to know if there are any news regarding HID :-D ...what else...
Martin C
11:02 AM - 3 July, 2012
I truly wish there was some sort of announcement I could make regarding HID mode improvements, but unfortunately there isn't :(
DJ 4CORT
8:35 AM - 6 July, 2012
la version 4.11 de pioneer qui vient juste de sortir améliore le mode HID
Martin C
1:59 PM - 6 July, 2012
Oh really? If I understand correctly, new Pioneer firmware improves things a bit? In what way exactly?
Martin C
10:25 PM - 6 July, 2012
Well thats good news :)
Are you able to elaborate on what you mean by overall stability?
Are you able to elaborate on what you mean by overall stability?
DJ 4CORT
6:45 AM - 7 July, 2012
je ne remarque plus de bug sur le décallage qui ce produisait en callant deux trakcs
Martin C
10:28 AM - 8 July, 2012
Hmm, your most recent message is hard to translate as well. From what I gather though, upgrading the firmware is something I should be recommending to other users with HID issues.
Thanks for the tip off DJ 4CORT! :)
Thanks for the tip off DJ 4CORT! :)
Martin C
10:03 AM - 30 July, 2012
I could not say for sure DJ 4CORT, but I advise holding off the upgrade for now, unless you have an urgent reason to do so.
From what I have seen, the reports are generally quite good, but there are few unconfirmed issues I believe.
serato.com
From what I have seen, the reports are generally quite good, but there are few unconfirmed issues I believe.
serato.com
DJ 4CORT
8:05 AM - 9 August, 2012
je voulais savoir si un macbook air avec les derniers processeurs intel étaient assez puissant pour serato
Martin C
9:15 AM - 9 August, 2012
Yes, I'd say you would be pretty safe with a Macbook Air. What are the specs for the one you are looking at purchasing?
DJ 4CORT
9:30 AM - 9 August, 2012
macbook air 13 pouces 1.8 4GB de ram 256 ssd ou un macbook pro retina 2.3
Martin C
9:56 AM - 9 August, 2012
intel core i7 processor? That should be fine to run Scratch Live, however if you are buying new, I must inform that our software currently does not officially support Mountain Lion: serato.com
We are currently still in progress with testing this Operating System thoroughly, and should be able to officially support it very soon.
You will however find many users on our forum currently using Mountain Lion and not experiencing any issues.
We are currently still in progress with testing this Operating System thoroughly, and should be able to officially support it very soon.
You will however find many users on our forum currently using Mountain Lion and not experiencing any issues.
DJ 4CORT
10:28 AM - 9 August, 2012
même les sandy bridge i7 1.8 ghz sur le macbook air sont assez performants pour serato avec deux cdj 2000 en HID et un sl4
Martin C
10:34 AM - 9 August, 2012
I can't see why not, but I can't guarantee its going to solve all your HID issues my friend.
I would highly recommend if you have the opportunity to do so, is test the computer to see if the performance is any better with your SL 4 and your CDJ 2000s, before you actually purchase it (or at least have the opportunity to return it.)
I would highly recommend if you have the opportunity to do so, is test the computer to see if the performance is any better with your SL 4 and your CDJ 2000s, before you actually purchase it (or at least have the opportunity to return it.)
DJ 4CORT
8:07 AM - 11 August, 2012
salut,
je voulais savoir si serato avait commencé a travailler sur une version de serato ameliorant le mode hid .
je voulais savoir si serato avait commencé a travailler sur une version de serato ameliorant le mode hid .
Martin C
3:18 AM - 12 August, 2012
Sorry DJ 4CORT, I have no news to announce regarding any improvements with HID mode.
DJ 4CORT
9:32 PM - 23 August, 2012
traktor a sorti avec sa version 2.5 une parfaite intégration des cdj 2000 est ce que serato a des projets d'améliorer prochainement son mode hid
Martin C
10:04 PM - 23 August, 2012
I see that. No I don't have any new information about the improvement of HID for our software.
DJ 4CORT
9:28 PM - 2 September, 2012
bojour, le mode HID est avance, le correctif est pour bientôt ?
Martin C
10:25 PM - 2 September, 2012
Hello DJ 4CORT, I don't have any further information on HID development.
DJ 4CORT
12:49 PM - 10 September, 2012
allez vous améliorer le mode hid avec les nouvelles cdj 2000 nexus ?
Martin C
4:02 AM - 11 September, 2012
At this stage Im not aware of any plans involving the CDJ 2000 Nexus so I couldn't possibly say that HID mode will be improving.