Software help archive

A read-only archive of old serato.com help threads.

No Sound in Headphones

Product
Serato DJ Intro
Version
1.0.5
Hardware
Vestax Typhoon
Computer
PC
OS
Platform
-
philu 11:44 AM - 3 April, 2012
Hi!

Unfortunately, there's no Sound in the Headphones (prelistening). The main output works as expected. I've already tried and updated the Firmware of my Vestax Typhonn, but i still got the same Problem.

Maybe you can help me.

Thank you very much in advance,
phil
Ron M 10:08 PM - 3 April, 2012
Hi philu,

Did you make sure the volume was turned up? Did you try different head phones? Let me know. Thanks.

Regards,

Ron
philu 6:01 AM - 4 April, 2012
Hi Ron!

Thank you for your swift reply. The Volume was turned up and i tried 2 different Headphones. I've also installed the Software on another laptop, same thing here. I'm afraid, that the Hardware is defective...

Regards,
Phil
Ron M 9:24 PM - 5 April, 2012
Hi philu,

I would suggest having it repaired at our authorized vestax repair centers. How long have you had the Typhoon? Let me know. Thanks.

Regards,

Ron
philu 6:27 AM - 6 April, 2012
Hi Ron!

I will send it in for repair. I bought the Typhonn in June 2011.

Thank you,
Phil
Ron M 11:39 PM - 6 April, 2012
Hi philu,

Let me know how the repairs go. Also here is a link to our service centers across the U.S. Hope this helps. I will go ahead and close this thread in the mean time. Thank you.

help.vestax.co.jp

Regards,

Ron
12:00 AM, 21 Apr 2012
This help request has been closed due to inactivity.