Software help archive

A read-only archive of old serato.com help threads.

Xone: DX - Operation on Different Computers

Product
ITCH
Version
dont-know
Hardware
Allen & Heath Xone:DX
Computer
PC
OS
Platform
-
Fitz W 5:46 PM - 6 March, 2012
Just bought A&H Xone DX from GC.

Can I install ITCH on another computer and use the same controller. We have two DJs for my company. We both want to use the same controller but on our own computers. Is that possible? Or, is the sofware that comes with, is for that original computer with that controller.
Fitz W 8:05 PM - 6 March, 2012
Is the sofware that comes with the controller can only be used on one computer only with that specific xone dx?

Can I take the CD and install it on my computer and then my other DJ's computer and use the one controller between both of us?

sometimes when you upload a program it requires a serial number to make it specific to that computer only. Is that the case with ITCH and the Xone DX??
Serato, Support
David Wood 11:39 PM - 7 March, 2012
Hey Fitz,

You can use it on as many computer as you like. The hardware device (Xone DX) is like your access to software. The software (ITCH) is free to anyone via Serato Website for download.

Regards
Dave W
11:00 PM, 21 Mar 2012
This help request has been closed due to inactivity.