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won't save a recording
A read-only archive of old serato.com help threads.

won't save a recording

Product
ITCH
Version
2.1
Hardware
Allen & Heath Xone:DX
Computer
PC
OS
Platform
-
kkaminski 3:19 AM - 24 February, 2012
after recording a mix, i click save in the record tab, and the file does not save. clicking save does nothing, and i am unable to save what i've recorded. i've been using itch and my xone dx for about a year now, and haven't had this problem until recently.
Serato, Support
David Wood 11:26 PM - 26 February, 2012
Hey Kkaminski,

Sounds like your doing the right things. Are you naming the file before saving it?

Recordings are temp saved into the Serato>recording temp
This saves the latest recording made, however only the latest, it records over this file each time you hit record.

Have a look and see if it's recording anything to this file. Let me know.

Regards
Dave W
kkaminski 3:02 PM - 27 February, 2012
thanks dave. i uninstalled and reinstalled itch and it seems to be fixed. weird, but glad it's back to normal now.