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Every Itunes Playlist Folder Automatically Opens?
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Every Itunes Playlist Folder Automatically Opens?

Product
Scratch Live
Version
2.3.3
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
tjrose 7:45 PM - 11 February, 2012
I have many Itunes playlist folders in Itunes and event though though the folders are closed, everytime I open serato Every Single Itunes playlist opens. I spend about 5-10min each gig closing all of the folders so it doesn't take me so much time to scroll down through hundreds of playlist. Please fix this issue that the Itunes playlist open in Serato closed and not open. I'm sure every Itunes user has this issue. Also, it does not make sense to me to make Serato playlists because then I have to do double work in Itunes when I download songs, burn cds, etc....
Serato, Support
David Wood 3:51 AM - 13 February, 2012
Hey Tjrose,

Which version of ITunes are you using? Could be a Bug, have been able to re-produce this.

Regards
Dave W
tjrose 3:17 PM - 26 February, 2012
Itunes 10.5.2 It's not a bug, all of my friends have the same issue.
tjrose 3:18 PM - 26 February, 2012
And I have had this issue with many versions of Itunes, yet on my Itunes the folders remember where I have them open and close when I exit and re-open. It's Scratch live that just opens every folder each time.
Serato, Support
David Wood 10:24 PM - 26 February, 2012
Hey Tjrose,

Yes we are now aware of this and we have logged this with our team to look at a fix for this in the future.

Regards
Dave W
Serato, Support
David Wood 10:29 PM - 26 February, 2012
Hey Tjrose,

Could you attach your .XML iTunes file. If you have an extensive Library with folders and Playlists it would be helpful for us to use for this fix. We are going to have a look at it very soon.

music> Itunes> iTunes music library.xml

Thanks

Dave W
10:00 PM, 11 Mar 2012
This help request has been closed due to inactivity.