Software help archive

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itch freezing

Product
ITCH
Version
dont-know
Hardware
Allen & Heath Xone:DX
Computer
Mac
OS
Platform
-
MICAIAH 9:03 AM - 10 February, 2012
Hi,

I have been using Itch for a few years now with the same setup (Macbook 10.5.8)
Now, recently Itch has been acting up especially when I try dragging a song into a crate. The system freezes! I mean the music keeps playing but the waveform freezes and I get the dreaded "spinning beach ball"!
Itch hasn't really crashed on me, but it has be acting a lot slower than usual and ends up in the epileptic pauses frequently now.

Any advice?
Serato, Support
Martin C 11:50 PM - 13 February, 2012
Hi MICAIAH,

Do you have any other USB devices connected to your computer? Are you using an external drive to store your music?

Do you still experience these issues even using offline player? (hardware disconnected)
12:00 AM, 28 Feb 2012
This help request has been closed due to inactivity.