Software help archive

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no audio while i connet the projrctor

Product
Video-SL
Version
Video-SL 1.2.0
Scratch Live 2.1.0
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
vdj prashanth 7:09 AM - 9 February, 2012
no audio when i connect the projector
phatbob 11:37 AM - 9 February, 2012
Audio goes out through your mixer as normal.

Can you explain more about what is happening and how you have it all set up?
Serato, Moderator
AnthonyS 2:12 AM - 10 February, 2012
Hi vdj prashanth,

Could you please detail your full computer specs including the graphics card that is installed as this will help us to troubleshoot your issues more accurately.

Also, please detail the problem that you are having and we will get on to sorting it out.

Anthony
vdj prashanth 7:38 PM - 13 February, 2012
hi anthonyS

Hardware Overview:
Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f16
Serial Number (system): W804201PAGW
Hardware UUID: E0EEE09D-0093-56D5-BFDF-7B5E6D4AACA2
Sudden Motion Sensor:
State: Enabled

Intel HD Graphics:

Chipset Model: Intel HD Graphics
Type: GPU
Bus: Built-In
VRAM (Total): 288 MB
Vendor: Intel (0x8086)
Device ID: 0x0046
Revision ID: 0x0018
gMux Version: 1.9.21
Displays:
Display Connector:
Status: No Display Connected

NVIDIA GeForce GT 330M:

Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.21
Displays:
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected

when ever i connect the projector thro vga cable my out pot signal became nil
Quote:
Audio goes out through your mixer as normal.

i'm using sl1 m & my mac specification is given above plz help me
Serato, Moderator
AnthonyS 7:55 PM - 13 February, 2012
Hi vdj prashanth,

I'm not sure where in the audio signal path that you are loosing signal. Can you please have a look at this link which details connecting up the Rane SL 1.

serato.com

Let me know how you get on and we'll take it from there.
vdj prashanth 3:40 AM - 14 February, 2012
hi anthonys

the connections are perfect .. and it was as per the diagram only ..when ever i connect the projector (hish..... kind of noise is coming then audio signal is coming for 30 to 4o seconds after tht no signal @ all if i remove the projector immediately audio signal is coming .. it was fine earlier one day i changed some setup in audio (video sl ) after that day onwatds only this problem
Serato, Moderator
AnthonyS 9:55 PM - 14 February, 2012
Hi vdj prashanth,

Quote:
it was fine earlier one day i changed some setup in audio (video sl ) after that day onwatds only this problem


Can you detail which settings you changed ? This may give us an insight into what may be causing this.

Try these settings in Scratch Live setup;

Scratch Live>Setup>Hardware>Buffer 10ms
Scratch Live>Setup>Display>Maximum Screen Updates 60 seconds Audio Cache 30

Video-SL>Setup>Output>Medium
Video-SL>Setup>Info>Buffer 500MB ( to begin with )

The othher possibility is the USB bus is faulty.

Try these settings and let me know if performance improves.
vdj prashanth 2:17 AM - 17 February, 2012
hi anthonys

thank you so much for ur time and help but still.... my problem not yet solved few places it's working and other places it's not working
Serato, Moderator
AnthonyS 1:53 AM - 20 February, 2012
Hi vdj prashanth,

Quote:
my problem not yet solved few places it's working and other places it's not working


Does this mean that it works in some venues and not others ? Im not sure I can help you with this as it may be something set up wrong at the venue ??? Could you give me any more detail ?
2:00 AM, 5 Mar 2012
This help request has been closed due to inactivity.