Software help archive

Support
Just set up my NS6 - No Sound (HDMI)
A read-only archive of old serato.com help threads.

Just set up my NS6 - No Sound (HDMI)

Product
ITCH
Version
2.1
Hardware
Numark NS6 + Numark NSFX
Computer
PC
OS
Platform
-
msnider44 4:10 AM - 9 February, 2012
Hello everyone - new guy here. Thanks for welcoming me.

Here's my problem:
Just bought the NS6 today, downloaded Itch 2.1, got everything loaded onto my laptop. Come to find out, I think Itch doesn't support HDMI output or FLAC files, correct?

Here's my setup:
I have a high end stereo receiver that I play music through from my Sony Vaio Laptop using the HDMI output. Sounds terrific. Most of my music files are FLAC.

I didn't realize when I bough the NS6 that audio wouldn't work through HDMI and FLAC files wouldn't be recognized. Am I wrong on this? It looks as if the only way I can get audio to output through the NS6 is to use the left/right RCA audio jacks from the master outputs in the back of the unit. That's a redline for me - I want HD audio.

When I load tracks into the decks through Itch, I can see the lights working and the waveforms rolling.

Sorry for the rambling, but my questions are these: Am I missing something and/or doing something wrong with the setup of my NS6 and Itch, and more importantly, what midi controllers with software will output through HDMI and support FLAC files?

Thanks for your help!
Serato, Support
David Wood 3:43 AM - 10 February, 2012
Hey Msnider44,

HDMI is primarily a video +audio system which isn't seen in DJ'ing hardware devices, I'd say it may never be available. It's not really usual useful in this context. Using XLR or RCA outputs are the norm.

FLAC is also an unsupported file type which we have no plans at this stage of supporting as our customer base rarely use this format. MP3, MP4, M4A etc are usually used by Digital dj's using our Software and partnered Hardware devices.

Regards

Dave W
Kittmaster 2:05 AM - 12 February, 2012
Wouldn't it have made more sense to research the controller you needed before buying the NS6?

HDMI is primary HD video conduit (with embedded audio) and FLAC has been asked and answered here and in other threads here and part of the FAQ's on Numark's site.

You should have asked the sales rep before you bought.....that is a big chunk of change to thunk down without prior research.........just sayin'
2:00 AM, 27 Feb 2012
This help request has been closed due to inactivity.