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serato crates not deleting
A read-only archive of old serato.com help threads.

serato crates not deleting

Product
Scratch Live
Version
2.3.3
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
DJ QUELZ 1:27 AM - 8 February, 2012
I use serato and itch. i know they use the same library. but I've noticed that everytime i try to delete a crate it always reappears, when i reopen serato or itch. how can i delete crates???
Rane, Support
Shaun W 6:31 PM - 8 February, 2012
Quick question, if you create a new crate and drop a track into it, does it properly save after restarting SSL?
DJ QUELZ 10:30 PM - 14 February, 2012
yes it saves. I've tried control+delete to delete the crate. then I've restarted ssl. The crate I tried to delete reappeared back on my playlist. very annoying
Rane, Support
Shaun W 10:58 PM - 14 February, 2012
Please disable UAC > serato.com < How-to: Disable User Account Control (UAC) and see if it helps resolve the problem :)
DJ QUELZ 2:10 AM - 15 February, 2012
no. i don't think thats it
DJ QUELZ 2:10 AM - 15 February, 2012
i have a macbook pro
Rane, Support
Shaun W 5:30 PM - 15 February, 2012
Doh! My bad, sorry.

Are you using an external hard drive to store music?

If so, how is the drive formatted?

For details > serato.com < Hard Drive Formats & Backing Up Your Files ยท (Page 3)
DJ QUELZ 3:37 AM - 16 February, 2012
yes and its format as Mac OS Extended (journaled)
Rane, Support
Shaun W 7:08 PM - 16 February, 2012
Good :)

Please do this:

Exit SSL

Open your external HD

Open the _Serato_ folder

Open the Subcrates folder

Look for those specific crate files that refuse to delete and see if the those crates display (Safe) at the end of the file name.

If so, delete those crates directly from the Subcrates folder and then restart SSL

Did those crates return or are they gone?
DJ QUELZ 10:49 AM - 17 February, 2012
ok that worked. do i have to do that everytime i want to delete crates?? i can't do it from the SSL window??
Rane, Support
Shaun W 4:41 PM - 17 February, 2012
You should be able to directly delete crates from the left sidebar crate list within SSL, but if those crates have been "locked" by your operating system, as indicated with the (Safe) addition to the file name, you will need to delete those particular crates directly from the _Serato_ Subcrates folder.
DJ QUELZ 9:30 PM - 18 February, 2012
ok, thank you for your help!! thanks again!!