Software help archive

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problem when i connect my cdj 400

Product
Scratch Live
Version
2.3.3
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
sam-isreal 8:58 PM - 7 February, 2012
Hello

When i connect my 2 cdj 400 to my computer, my ssl not recognize them.
What can i do ?

Macbook pro 15" - 2,8Ghz intel core 2 duo - 8Go Ram
phatbob 12:26 AM - 8 February, 2012
What happens when you connect them? Do you get the deck selection option on the players?
sam-isreal 9:18 AM - 8 February, 2012
No i don't get the deck selection.
This is my problem
Rane, Support
RafaelM 6:59 PM - 8 February, 2012
Do you have the latest Firmware update for the CDJs? Also - do you have the decks in the program set to INT mode?
7:00 PM, 22 Feb 2012
This help request has been closed due to inactivity.