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Audio Drop Outs
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Audio Drop Outs

Product
ITCH
Version
2.1
Hardware
Allen & Heath Xone:DX
Computer
PC
OS
Platform
-
Owen Lawless 6:19 AM - 6 February, 2012
Hi,

I'm experiencing audio drop outs with serato ITCH 2.1. I have everything turned off that I can in the background and my latency set to 1. It works flawlessly when I'm using it as a sound card, but when I'm actually using ITCH, the dropouts are occur at such a rate that it is quite bad. I've read many threads posted on here and I have no idea what to do next. All the help would be greatly appreciated.
Serato, Support
David Wood 12:36 AM - 8 February, 2012
Hey Owen Lawless,

Let's try a few things. First could i get your computer spec's? Right click My computer Icon>Properties> should show you your computer specifications. Please link them here to me for a look.

Also have you tried a different USB cord? Are you using a USB Hub?

Let's try these things first. Let me know how you go.
Regards
Dave W
Owen Lawless 4:24 AM - 8 February, 2012
Specs:
Manufacturer: Dell
Model: Inspiron 1545
Processor: Intel Core 2 Duo CPU T6400 @2.00ghz
RAM: 4gb
System Type: 64 bit Operating System

Ive tried a different USB cord, and i'm plugging directly into the USB ports on my laptop. all of which I've tried.
Serato, Support
David Wood 12:24 AM - 9 February, 2012
Lets testing your latency out, your set to 1 try moving it to 10 and see if that helps :)
1 is harder on your CPU, 20 give you less response. So try finding the right spot.

Let me know how you go.

Dave W
1:00 AM, 23 Feb 2012
This help request has been closed due to inactivity.