Software help archive

A read-only archive of old serato.com help threads.

videos are upside down

Product
Video-SL
Version
Video-SL dont-know
Scratch Live 2.3.3
Hardware
Rane TTM 57SL
Computer
PC
OS
Platform
-
MEKING 11:35 AM - 5 February, 2012
I dont know what he heck is going on.. some ov my videos play fine others are upside down. i used almost every version of serato and i am still haveing the same problem. i use to work fine about 3 months ago and now some vids r upside down and some are not. i dont know what i have done to change this. i use virtual dj and the videos are fine i use serato and theuy r inverted and upside down. i been using the rotate effect to flip them right side up but all the words are backwards like it is mirrored.
DJ Unique 5:43 PM - 5 February, 2012
This sometimes happens to me on my Vista computer in off-line mode. Never has happened on my MacBook Pro while DJing though.
MEKING 4:38 AM - 6 February, 2012
i loaded the codex and now i get some video but it freezes and only shows 1 frame then another fram about every 10 seconds. but now i cant even see any videos at all. when i open the video screen it says...

scratchlivevideopluging.exe has stop working
a problem caused the program to stop working correctly. windows will close the
program and notify you if a solution is available.
MEKING 5:01 AM - 6 February, 2012
its pissing me off.. i had this problem last year and loaded the codex and it was working fine. now its back to playing videos upside down and now its not working at all! i hate to goto virtual dj but this video on serato is to unstable!
DJ Tecniq 12:21 AM - 7 February, 2012
Quote:
its pissing me off.. i had this problem last year and loaded the codex and it was working fine. now its back to playing videos upside down and now its not working at all! i hate to goto virtual dj but this video on serato is to unstable!
Have you installed the correct video codecs?
Serato, Moderator
AnthonyS 10:08 PM - 8 February, 2012
Hi MEKING,

Sorry to hear your having issues with video files in Scratch Live and Video-SL. Lets get them sorted.

Could you please detail your full computer specs including the graphics card that is installed as this will help us troubleshoot your issue more acurately.

Could you also detail which codecs you have already installed and which decoder you are using QuickTime or Directshow ?

If you could let me know these details and we'll take it from there.

Anthony
11:00 PM, 22 Feb 2012
This help request has been closed due to inactivity.