Allen & Heath Xone:DX Help

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Itch won't load iTunes library

Product
ITCH
Version
2.1
Hardware
Allen & Heath Xone:DX
Computer
Mac
OS
10.7.2
Platform
-
RobertM 3:11 PM - 4 February, 2012
Itch says: iTunes library not found. The tracks can not be loaded. What can I do? I need help urgent! Thanks
Dave W 1:13 AM - 7 February, 2012
Hey RobertM,

Maybe issues with your XML files within your iTunes library system. The data for each file within iTunes is saved to the XML file within iTunes and then other programs such as Serato Scratch Live use this to read info. Let re-make the XML file for iTunes then reload and see how we go.

Go to music>Itunes> rename your iTunes Library.XML to say OLDItunesLibrary.xml
open iTunes and play a few songs. It should then rebuild the XML database.

Re-open ITCH go setting>library>click off Show iTunes Library then Click on again and hopefully that should work.
Let me know how you go with that. If it doesn't work we can try something else.

Regards
Dave W
RobertM 11:15 AM - 11 February, 2012
Hi Dave, thank you very much. It helped this time. But I suppose it will happen again. Would it help to delete iTunes completely and install the whole thing again (with 15'000 tracks and many playlists) or is it because there are some corrupt files? Thanks and best regards Robert Minus 8
Dave W 8:54 PM - 12 February, 2012
Hey RobertM,

I wouldn't delete anything. If it's working now then this issue is resolved and it should be fine now. Let us know if you have any further problems.

Regards
Dave W
9:00 PM, 26 Feb 2012
This help request has been closed due to inactivity.