Software help archive

A read-only archive of old serato.com help threads.

hardware disconnected

Product
ITCH
Version
2.1
Hardware
Numark NS6 + Numark NSFX
Computer
PC
OS
Platform
-
MarkV 12:51 PM - 3 February, 2012

My numark ns6 stopped working.

in Itch 2.1 - Hardware Disconnected.


Tried to reinstall the driver but got this error: timeout 0x0005

Already tried to use a different USB cable.

Any Ideas?
MarkV 12:54 PM - 3 February, 2012
Also:

Did a Firmware Reset
Tried on a different PC
MarkV 2:15 PM - 4 February, 2012
Update.
Tried to install it on a clean version of windows.
still nog connection.

tried all usb ports ; also on the back of the pc.
No connection in windows.

Probably the usb input is broke.
Serato, Forum Moderator
Mathew C 2:45 AM - 7 February, 2012
Hi MarkV,

is you unit showing up in device manager at all?

Mathew
MarkV 12:58 PM - 7 February, 2012
No it was not there.

I already have send it back to the dealer for repair.
Must be some hardware problem.
Serato, Forum Moderator
Mathew C 9:50 PM - 7 February, 2012
great I can either close this off now or leave it open - either way I'd be interested to hear back about how it goes.

Mathew
ineedlotsofhelp702 1:35 AM - 9 February, 2012
i have the same exact promblem you think you can help me?
Serato, Forum Moderator
Mathew C 2:41 AM - 9 February, 2012
Hi ineedlotsofhelp702,

if you could start your own help thread telling us as much as you can about your setup that would be great. Include your full computer specs and as much as you can about when it was last working.

Mathew
3:00 AM, 23 Feb 2012
This help request has been closed due to inactivity.