Software help archive

A read-only archive of old serato.com help threads.

getting feedback fuzz when cpu power cord is connected

Product
ITCH
Version
dont-know
Hardware
Allen & Heath Xone:DX
Computer
PC
OS
Platform
-
ThaddyP 6:56 PM - 2 February, 2012
When my laptop is plugged in I am getting a loud fuzz.
ThaddyP 7:17 PM - 2 February, 2012
When my laptop is plugged in to the power outlet... i get the fuzz when it is not plugged in but not any where as bad...
Serato, Forum Moderator
Mathew C 1:40 AM - 7 February, 2012
Hi ThaddyP,

have you tried testing in different locations, where there may be limited electrical appliances that may cause interference? Are you able to test with an alternate power cord at all? (I understand if this is not possible)

Try testing with alternate usb cords as well - i've seen this work although it may not immediately seem that the usb is directly power related.

Mathew
white_rabbit 11:00 PM - 17 February, 2012
I have had this happen as well; I think it is a problem for PC users. What type of computer are you using?
white_rabbit 11:08 PM - 17 February, 2012
This article may be helpful: www.digitaldjtips.com
Serato, Forum Moderator
Mathew C 2:38 AM - 20 February, 2012
some good feedback from users and what's worked for them there white_rabbit, thanks for that.

The laptop may not allow this, but if you can test with the battery taken out ThaddyP and running off power supply that may help.
3:00 AM, 5 Mar 2012
This help request has been closed due to inactivity.