Hi Shockxwave,

sorry to hear you're having problems. What type of files/quality files are you using? Is this quality bad through the headphones as well as the speakers?

Mathew

its even worse through the head phones im pretty sure mpeg 4 files im new to serato so im still learning the ropes but all of my music was imported on itunes

What are your full computer specs please?

Follow this guide for details on how to optimize your computer for use with Digital Dj'ing>
serato.com

Also make sure you:

• Switch off Bluetooth.
• Disable any Anti-Virus software.
• Switch off wireless network and unplug any wired network connections.
• Switch off screen saver and set sleep mode to 'never'.
• Make sure your hard drive doesn't have a sleep mode selected.
• Ensure you have ample room left on your hard drive (this is approximately a minimum of 10% of your hard drive capacity - both internal and external).
• Close down any other software, including antivirus software or the like.
• Calibrate your USB buffer setting. Start with the USB buffer slider at the hard right position, and slowly move it as far to the left as you can before you notice any audio interruptions or loss of performance. Ideally you will want the lowest buffer setting possible.

Mathew