Software help archive

A read-only archive of old serato.com help threads.

Video SL not installing

Product
Video-SL
Version
Video-SL 1.2.0
Scratch Live 2.3.3
Hardware
Rane SL1
Computer
PC
OS
Platform
-
DJNEWT 6:15 PM - 30 January, 2012
The software installs on my computer but doesn't show up in any program file folders and no desktop shortcut appears after install, and I don't see any difference in my existing SSL software. The software appears to install but I just can't find it. I am not sure what to look for exactly so please advise.
phatbob 6:30 PM - 30 January, 2012
Connect your SL1 and you should see Video SL listed in the list on the plugins page (in setup). You can enable it there.
Serato, Support
David Wood 1:02 AM - 1 February, 2012
Hey DjNEWT,

If you connect your SL1 and run Scratch Live got to Settings> Plugins> In the list there should be Video-SL. Click on that and Enable Video-SL plugin.

See how you go, let us know if you have any further issues in this area. Thanks again phatbob, on the money!

Regards
Dave W
2:00 AM, 15 Feb 2012
This help request has been closed due to inactivity.