Hello. I've still not got this software to work and no one has responded to this. Please Help

Hi thedjpurplehaze,

Sorry to hear your having problems with Video-SL. Lets get them sorted.

As far as the Video-SL installer that you downloaded the Scratch Live version bundled with the installer is 2.0. You do NOT need to install this if you already have a version of Scratch Live installed.

If your using video I would reccommend using Scratch Live version 2.3.3 as you are. Be aware that metadata created in Scratch Live 2.3.3 is NOT backwards compatible.
Scratch Live 2.3.3 includes the refactoring of the MP4 TAG LIB which has resolved a number of bugs related to MP4 files.

Have you installed the reccommended codec packages for running Video-SL on a Windows laptop using DirectShow as the Default dcoder ?

We recommend using both of the following codecs for DirectShow for use with Video-SL:

* FFDShow www.free-codecs.com
* Haali Media Splitter (MatroskaSplitter) haali.su

Use the defaults when installing.

Note: If no codec is found, then QuickTime will be used to decode the video.

We have created registry scripts that will force your laptop to use QuickTime or DirectShow as the Default decoder. These can be found in the "How can I use QuickTime as the default decoder for Video-SL on Windows?" section of the getting started guide: sera.to

Also, if you could detail your full computer specs including the graphics card that is installed this will assist us in troubleshooting your problem more acurately.

Let me know how you get on and we'll take it from there.

Anthony

Thanks for your response. I downloaded and installed the 2 codecs links you sent,from above. Where would I find the info. that you are requesting from me? Thanks

Hi thedjpurplehaze,

No problem, you can check the details of your graphics card by;

Control Panel>Device Manager>Display Adapters> ( Graphics card details )

You could also have a look at this Computer Optimization Guide; sera.to

My System Info: Hewlett-Packard,Model-HP Pavilion dv7 Notebook PC.
Processor: AMD Phenom(tm) II N870 Triple-Core Processor 2.30GHz
Installed memory(RAM): 6.00GB (5.74 GB usable)
System type: 64-bit Operating System
Here is the info, as shown for the Display Adapter:
Display Adapters:
AMD M880G with ATI Mobility Radeon HD 4250
ATI Mobility Radeon HD 6370
Once I listed these items, I went thru the sera.to list and optimized my settings. It's late now I'm gonna post this info and I'll post my progress tomorrow. Thanks

@thedjpurplehaze - I have the Denon DN-HC1000. I had issue with it crashing serato. If you go to Denon web site and if your controller is registered with them there is a update you can do that will help. Its been awhile so I don't remember the process, but all you do is plug the MIDI into your computer, download the file from Denon, open up file, it'll show you what butttons to push to open controller window, then drag and drop file into the MIDI. Sounds like a pain, but it took all of 45 secs to do. No problems since. I had 2.0 at the time, and I'm now using 2.3.3 with no issues.

Hi thedjpurplehaze,

Let me know how it goes :)

@Dj Unforgiven

Thanks for the info here :)

No Prob! :)

Just wanted to say I'm good to go thus far. Now I have alot of trial and error on the video mixing...haha. Thanks for ALL the help! What I had to do to get my Video working was: un-install my version of quicktime and also NOT, select the packaged version of serato. As my version is working with my system(Windows7 & serato 2.3.3). TO DJ Unforgiven, I didn't need to use your advise as my controller has been working since I updated my program to 2.3.3. Thanks anyways tho. This version seems to have fixed all of my bugs. I guess this can be closed now.

Sounds good! Glad you worked it out! :)

Hi thedjpurplehaze,

Great to hear :)

Let me know if you have any further questions regarding Video-SL.