Software help archive

A read-only archive of old serato.com help threads.

video sl serial lost

Product
Video-SL
Version
Video-SL 1.2.0
Scratch Live 2.3.3
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
dj marvelousLA 7:47 PM - 18 January, 2012
I recently purchased a macbook pro and I wanted to put my video sl on it. I can't find my old book that came with it but I have it on my old computer. How can I put it on my new computer because part of the serial is covered up. I'm not sure if I registered it online or not. Can I get the number off of my old computer?
Serato, Forum Moderator
Samuel S 12:58 AM - 23 January, 2012
Hey dj marvelousLA,

Is Video-SL still enabled on your old machine? If so, can you private message me with the digits you can see in the Scratch Live setup screen > Plugins > Video-SL?

Sam.
gomrfantastic 1:18 AM - 11 February, 2012
I'm having the same problem, I bought a MacBook and I want to transfer video-sl from my old computer to my new one. Can anyone help?
Serato, Forum Moderator
Samuel S 9:16 PM - 12 February, 2012
Hey gomrfantastic,

Have you registered your serial number? If not, can you still see the first 6 digits in the setup screen?

Sam.
10:00 PM, 26 Feb 2012
This help request has been closed due to inactivity.