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Pitch n time pro will not load and crashes protools back to desktop.
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Pitch n time pro will not load and crashes protools back to desktop.

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
PC
OS
Platform
protoolshd
northentone 10:42 AM - 15 September, 2011
Product: pitchntime-pro
Version: 2.5.1
Platform: protoolshd
Computer: pc
OS Version: xp
---

After install of pitch n time 2.5 and 2.5.1. Upon boot up of protools when loading the plugins it will pause at pitch n time. After 30 seconds will crash protools to desktop. We have checked the ilok in another system that has pitch n time pro installed and it boots up as normal.
Serato, Forum Moderator
Samuel S 4:29 AM - 20 September, 2011
Hey northentone,

Could you please let me know your complete computer specifications and the version of Pro Tools you are running? Do any of your other plug-ins crash at all?

Sam.
northentone 9:19 AM - 20 September, 2011
I am running 8.1cs2. Windows XP pro. Intel Xeon X5450 @ 3.00GHz, 3.25 GB of Ram. Working on a protools HD system.

I have removed the plugin folder from protools and booted it with only Pitch n time installed and still crashes when I start protools.

Tony.
Serato, Forum Moderator
Samuel S 1:56 AM - 21 September, 2011
Are you able to try downloading and installing the latest iLok drivers? You can find these here:

www.ilok.com

Let me know if this helps at all?

Sam.
2:00 AM, 5 Oct 2011
This help request has been closed due to inactivity.
northentone 12:43 PM - 5 October, 2011
I have downloaded and updated my ilok drivers. I have tried my ilock in another protools with pitch n time installed and it works fine on his computer.

Tony.
Serato, Forum Moderator
Samuel S 1:50 AM - 6 October, 2011
Can you please upload a crash report? You will need to enable dr watson to do this. There is information on how to do this here:

serato.com

Cheers,

Sam.
northentone 12:43 PM - 11 October, 2011
Hi Sam

Ive been trying this for a few days now and my system will not generate a crash report. It informs me that it is making one but when i open it, there is no data.

Tony.
Serato, Forum Moderator
Samuel S 2:49 AM - 12 October, 2011
Hmm. Can you try downloading and installing an older version? You can find these here:

serato.com

Let me know if this works or not?

Sam.
3:00 PM, 8 Nov 2011
This help request has been closed due to inactivity.