Software help archive

A read-only archive of old serato.com help threads.

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Product
Scratch Live
Version
2.3.0
Hardware
Rane SL1
Computer
PC
OS
Platform
-
mr187 4:06 AM - 19 August, 2011
Product: scratchlive
Version: 2.3.0
Hardware: scratchlive-sl1
Computer: pc
OS Version: win764
---

after the upgrade to 2.3 no other software can use sl1 I was using virtual dj to record since it can record directly to mp3 sa ssl can't record to mp3 the formats they use eat up the hard drive after about a hour in vdj i can record for hours
mr187 2:44 PM - 19 August, 2011
where is the fix ?
I had to downgrade to 2.2 .
Rane, Support
Shaun W 5:22 PM - 19 August, 2011
Unfortunately, this look like a bug within the 2.3 update. For now, please continue to use the 2.2.0 version until a fix is added to a future update.
6:00 PM, 2 Sep 2011
This help request has been closed due to inactivity.
mr187 2:43 AM - 4 September, 2011
Damn what about is SL-1 users ? there is still plenty of Us still out there.
I downloaded the 2.3.1 update and really loving it as it is solid like 1.9.2.
But...... We still missing ASIO Drivers :(
I looked throuh the drivers folder and they are all there But not for sl-1 64 Bit I see 32 bit asio for sl-1 but not 64 Bit. Is there way I can save the 2.2 drivers ?
Good Job On the 2.3.1 release..... ROCK SOLID
Rane, Support
Shaun W 6:46 PM - 6 September, 2011
Try installing the 2.3.1 version with out the SL1 connected and see if it removes the ASIO drivers again. I'm hoping the drivers will remain installed if the SL1 is disconnected during install :)
mr187 2:34 AM - 10 September, 2011
tried that even tried chopping up drivers for sl2
Rane, Support
Shaun W 7:41 PM - 12 September, 2011
Thanks for trying. Unfortunately, this will need to be fixed within the next update. For now, please stick with the 2.2.0 version (or earlier) until then.
Serato, Forum Moderator
Logan D 4:13 AM - 21 September, 2011
Hey mr187,

If you connect the SL 1 and go to Start -> All Programs -> Serato Scratch Live and select 'Install ASIO drivers', after this are you able to use the SL 1 ASIO driver while you have 2.3 installed?

This will hopefully be fixed in the next version of Scratch Live :)
mr187 4:48 AM - 21 September, 2011
I tried that I see everything else except the sl1 in vdj and deckadance.
I tried a friends system he has the sl3 and asio worked on his system.
I really hope that rane isn't silently droping support for the sl1.
M-Audio is well known for that that is why I never buy anything from them.
Serato, Forum Moderator
Logan D 4:51 AM - 21 September, 2011
It's not a sly phase-out but merely a bug I can assure you!

Like I said I've logged it so it will be fixed, in the meantime you can use 2.2.0 as Rafael suggested.

If you have any questions let me know :)
8:00 PM, 5 Oct 2011
This help request has been closed due to inactivity.
mr187 10:27 PM - 7 December, 2011
Looks like the 64 bit ASIO drivers are missing all together for sl-1. I installed 2.3.1 on a 32 bit system and ASIO work for sl-1. the asio folder is empto for sl-1 64 bit just a empty folder but there is a file in the 32 bit asio driver folder so somebody must have forgot to put the 64 bit ASIO Driver in the installer.
Serato, Forum Moderator
Logan D 1:14 AM - 9 December, 2011
If you go to Start > All Programs > Serato Scratch Live and click 'Install ASIO drivers',
does that install the drivers?
mr187 2:40 AM - 9 December, 2011
did that but the filder is empty for sl-1 all the other folders has something in them 64 bit asio driver is empty tried on 2 diffrent computers with 2 diffrent sl-1 boxes
Rane, Support
Shaun W 5:59 PM - 12 December, 2011
It looks like rolling back to the 2.2.0 version is the only fix, for now :(
Serato, Forum Moderator
Logan D 1:42 AM - 15 December, 2011
Hey mr187,

Did you have ASIO drivers installed for any other Rane hardware? Were they also uninstalled with 2.3.0? Or was it only the SL1 drivers?

Did you have the SL 1 plugged into your computer when you ran the installer?
mr187 12:16 AM - 17 December, 2011
only sl1 tried both ways reinstall back and forth no luck wonder if there was some way to manually install the 2.2 asio drivers from the folder
Rane, Support
Shaun W 5:49 PM - 19 December, 2011
If you haven't already, please try the newly released 2.3.3 version of SSL and see if it fixes the problem.

2.3.3 download page > serato.com
Rane, Support
Shaun W 11:12 PM - 29 December, 2011
Hi mr187,

I found a workaround to your ASIO drive problem.

Please try this:

Exit Scratch Live.

Click the Windows Start menu

Click Computer and open your local C: drive

Open the Program Files (x86) folder

Open the Serato folder and then the Drivers folder

Open the ASIO folder and then open the 32 folder

Locate and copy the SL1 and 57SL folder (Ctrl C)

Back out of the 32 folder

Right click on the 64 folder and select Paste to paste the SL1 and 57SL folder

Once the folders are copied into the 64 folder and then close the Explorer window.

Click on the Windows Start menu again

Go to All Programs

Open the Serato folder

Open the ScratchLIVE folder and double click the option "Install ASIO Drivers" and follow the prompts.

After the driver successfully installs and your computer restarts, retest (you may need to disconnect and then reconnect your Rane hardware).