Software help archive

A read-only archive of old serato.com help threads.

was a pre-ilok version of pitch and time - no longer working...

Product
Pitch 'n Time Pro
Version
2.2.2
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
erickaye 8:21 PM - 10 August, 2011
Product: pitchntime-pro
Version: 2.2.2
Platform: protoolshd
Computer: mac
OS Version: 10.4
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Somehow my original version of Pitch and Time on my g5 got replaced with 2.2.2, which seems to require an ilok. I don't believe I ever got an ilok authorization with my PnT. I see you no longer support the challenge and response. Any way to get it working again?
Serato, Forum Moderator
Samuel S 5:42 AM - 11 August, 2011
Hey erickaye,

I have sent you a private message.

Cheers,

Sam.
erickaye 10:07 PM - 24 August, 2011
erickaye 1:35 PM 17 August 2011 No. 2.0 won't even unstuff on my Tiger OSX Mac. I think version 2.2.1 was the right version for this mac. What must have happened was that I updated to 2.2.1 from whatever version I originally had. Then activated through the challenge and response, which is no longer supported. The problem is that for the life of us, we can't find the original Serato box/serial for this version. Is there any way to do the $99 upgrade without the original serial number? We've now bought 4 different copies of Serato...