Software help archive

A read-only archive of old serato.com help threads.

i wanted to use my video plug in in another computer ?

Product
Video-SL
Version
Video-SL 1.2.0
Scratch Live 2.2.0
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
djpoco 1:07 PM - 5 August, 2011
Product: video-sl
Version: 1.2.0_2.2.0
Hardware: rane-ttm57sl
Computer: mac
OS Version: 10.6.8
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How would i use my video plug in , in another computer -
i will play music video tomorrow.... but i dont know how to tranfer my video plug in
in my macbook pro? Wont let me....
But when i use my Imac 27 in the studio ..it does let me to play music video !
im using both a Rane TTM 57SL andVideo SL plug in. Legit.
How do i transfer it to my macbook pro ?
Scratch live newest version and Video SL is loaded already in my Macbook Pro....
thanks
poco
Rane, Support
Chad S. 5:01 PM - 5 August, 2011
If you have your SVS3 written down, de-authorize the first computer and then enter the code on the second computer.

To deauthorize it, go into the set-up screen / plug ins tab / video Sl and then press the deauthorize tab.

If you have lost your SVS# there are 3 things to do. The first is check your online profile at serato.com. Once in your profile, click "Add/Register a Product" under the "Serato Products" area. It will ask you to enter your password again but if your SVS# is entered, it should then show it.

Secondly, if you purchased this at a store, check the original packaging. It will have the SVS# on it. If you ordered online, search your computer for the email from Serato that contains your SVS#.

If none of the above turns up the number, you will need to contact support@serato.com They manage the SVS# database. We do not have access to it here at Rane
6:00 PM, 19 Aug 2011
This help request has been closed due to inactivity.