Software help archive

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can't install software...

Product
Video-SL
Version
Video-SL dont-know
Scratch Live 2.0
Hardware
Rane TTM 57SL
Computer
PC
OS
Platform
-
DJ Wade-West 10:03 PM - 14 July, 2011
Product: video-sl
Version: dont-know_2.0
Hardware: rane-ttm57sl
Computer: pc
OS Version: win732
---

I've tried installing the video sl software twice... it seems to give me a 2.0 SL update and it cancels the actual video-sl installation, claiming that my version of quicktime is too recent.

any troubleshooting tips? thanks
Rane, Support
RafaelM 10:54 PM - 14 July, 2011
When you install Video SL - it will display ScratchLIVE, Video SL and Quicktime -- all with a check mark next to them. Uncheck Quicktime and ScratchLIVE. Only select Video SL and then continue installing.

That should be it.
11:00 PM, 28 Jul 2011
This help request has been closed due to inactivity.