Software help archive

A read-only archive of old serato.com help threads.

right video-output doesn't work, only black screen is showing

Product
Video-SL
Version
Video-SL 1.2
Scratch Live 2.2.2
Hardware
Rane SL4
Computer
Mac
OS
Platform
-
DJ Rookie Germany 7:12 PM - 11 July, 2011
Product: video-sl
Version: 1.2_2.2.2
Hardware: scratchlive-sl4
Computer: mac
OS Version: 10.6.7
---

Hi guys,

Mac 10.6.8, i5 2,4 GHz, 8 GB RAM.

I have a problem with my SL4 box in connection with Serato Video-SL 1.2. I get on the right screen turns black. I can hear the sound but no picture. On the left channel, everything is normal. Text and image effects work as well as on the right channel.
The strangest thing however is that this problem with the TTM57-SL does not exist, only with the SL4 box. I use SL4 since about 5 weeks. In the first 2-3 weeks it worked, not after that.
I use MP4 video from Smashvidz. With Emergency Mix it does not work either.
What a crazy bug!
thx for your help!!!
Rane, Support
Shaun W 7:20 PM - 11 July, 2011
Which version of 2.2.2 do you have installed? Check the bottom left corner of the setup screen for the build. It should display either (22236) or (22237), thanks :)
Rane, Support
Shaun W 7:21 PM - 11 July, 2011
If using the 22236 version, please update to the 22237 version here -> SSL for SL2 and SL4 ->serato.com
Rane, Support
Zach S 9:36 PM - 11 July, 2011
Hey Rookie,

VSL will only work when using decks 1 and 2.
With that said, change your primary decks to 1 and 2.
Once in two deck view you should see a white border around both virtual decks.
If you don't press the tilde key (upper left corner of your keyboard) to change to your primary decks.

Once your looking at the correct view all should work:)
DJ Rookie Germany 5:26 AM - 12 July, 2011
good morning,
i use the 22237 and primary decks are 1+4, that's the problem. thanks for the fast responses!!!

you are great! ;)

Danny
Rane, Support
Shaun W 4:13 PM - 12 July, 2011
Cool, glad all is sorted :)