Software help archive

A read-only archive of old serato.com help threads.

Trouble installing

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
jvanleeuwen 6:54 PM - 11 March, 2011
Product: pitchntime-pro
Version: 2.5.1
Platform: protoolsle
Computer: mac
OS Version: 10.6.6
---

I purchased this product a month or two ago -- we got very busy and were finally attempting to install on our new mac. Sadly, all I can find is my order confirmation -- no serial number or iLok license. I'm sure I must have deleted the important email, and I apologize.
I believe that I gave you this iLok info:
kgershan -- 0x0003D5FD

However, I would ultimately like the license to appear on
ET Radio -- 0x00058D72

My order reference # is
0043225

Please help!?!

Thank you in advance!
Serato, Forum Moderator
Samuel S 10:37 PM - 14 March, 2011
Hi jvanleeuwen,

I have replied to you via email :)

Sam.