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Pro Tools freezes when launching when Pitch n Time is trying to load.
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Pro Tools freezes when launching when Pitch n Time is trying to load.

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
skyitsupport 8:35 PM - 21 February, 2011
Product: pitchntime-pro
Version: 2.5.1
Platform: protoolshd
Computer: mac
OS Version: 10.6.4
---

I just downloaded the 2.5.1 version last week. Ran the installer on a PT 8.04cs2 system. When I launch Pro Tools, it freezes when DAE is loading Pitch n Time (this is before the session loads). I deleted the plug-in, tried installing 2.5, and it wouldn't let me "a newer version is installed." I tried a PT 9.0.1 system, same issues.

For some reason now I'm not even able to get version 2.5 to work.
Serato, Forum Moderator
Michael R 2:48 AM - 23 February, 2011
Hi skyitsupport,

It sounds like something may have been corrupted during the install. Can I please get you to try the following:

1) Open Finder and go to the Macintosh HD -> Library -> Receipts folder. In here you'll see some or all of the following files:

Pitch 'n Time Pro 2.5.1 Installer.pkg
Pitch 'n Time Manual.pkg
Pitch 'n Time PlugIn.pkg

Please delete these files.

2) Go to the Macintosh HD -> Library -> Application Support -> Digidesign -> Plug-Ins folder. In here you'll see the Pitch 'n Time Pro.dpm file - delete this.

3) Run the Pitch 'n Time Pro installer again.

Does this help at all?

Thanks.
3:00 AM, 9 Mar 2011
This help request has been closed due to inactivity.