Software help archive

A read-only archive of old serato.com help threads.

lost serial number

Product
Pitch 'n Time Pro
Version
2.2
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
-
thumbs88 6:09 AM - 7 February, 2011
Product: pitchntime-pro
Version: 2.2
Computer: mac
OS Version: 10.6.6
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I would like to crossgrade to the LE version in order to use it with Logic. I cannot locate my serial number and no longer have packaging or other printed materials from Serato. What I do have (and what I mistakenly thought would always be sufficient) is the original CD, a small chip that looks like a sim card, a perfectly good Ilok license. I have not used Protools HD in a few years and have not been able to use P n T since that time, even though I paid $700 for the program. Now I am finding that I am not permitted to pay for a working version today.

Please let me know how quickly I will be able to acquire a working version of P & T.
Serato, Forum Moderator
Michael R 10:21 PM - 7 February, 2011
Hi thumbs88,

We spoke on the phone about this earlier today and I have sent you an email.

I'll close this thread for now.