Software help archive

A read-only archive of old serato.com help threads.

Unable to install 2.5.1 over 2.2

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
JBD 1:28 AM - 18 January, 2011
Product: pitchntime-pro
Version: 2.5.1
Platform: protoolshd
Computer: mac
OS Version: 10.4
---

I have one computer, and two bootable hard drives. I have Pro Tools 8.0.1 on one of them and was able to update my 2.2 version of
P&T to version 2.5.1. I am trying to update the other drive (Pro Tools 7.2) (P&T 2.2 installed) but 2.5.1 will not install. (Error message is: "there were errors installing the software. Please try installing again") I
only use one of the disks at a time and as I said I have only one MAC G-5 computer. Help!