Software help archive

A read-only archive of old serato.com help threads.

ssl video with serato itch

Product
ITCH
Version
dont-know
Hardware
Numark V7 +
Computer
Mac
OS
Platform
-
dj nuthin daz 12:23 AM - 12 December, 2010
Product: itch
Version: dont-know
Hardware: numark-v7||no-fx-controller
Computer: mac
OS Version: 10.6.4
---

hi good day everybody please those any one know when serato itch would be working with ssl video or video mixing program to match...???cant wait hope something come up soonest if any one know about this be kind enough to let me know thanks...
Serato, Forum Moderator
Samuel S 10:13 PM - 12 December, 2010
Hey dj nuthin daz,

Unfortunately Video-SL for ITCH is not possible at the moment. It is something we are wanting to do in future though although there is no timeframe I could tell you as to when this could happen. Make sure to check the newsletter and the forum for updates.

Cheers,

Sam.
11:00 PM, 26 Dec 2010
This help request has been closed due to inactivity.
dj nuthin daz 5:45 PM - 5 August, 2011
thanks sam..pleas ei gat a new problem now..i cant set my keys on mac book to work with my effect samples..from serato itch 2.0 please help if you can thanks..
Serato, Forum Moderator
Samuel S 12:43 AM - 8 August, 2011
Have you got the playback keys use shift option enabled in the setup screen? If you do then you will need to press SHIFT + z, x, c, v, b, n

Sam.
dj nuthin daz 11:28 AM - 9 August, 2011
thanks a million sam....
dj nuthin daz 2:25 PM - 30 January, 2014
hello,

please i have a new problem i can't get my mac pro to work with sera to itch, would not connect to my numark v7 i don't get it i have been trying this for weeks and i can see now some other people having the same problem what should or can i do to make my new mac pro os x 10.9.1 to work with my serato itch? please help i never had problems with my other mac book

thx
Serato, Support
Karl Y 2:32 PM - 30 January, 2014
Hi dj nuthin daz,

- can you try using a powered USB 2.0 hub between your Mac Pro and your V7?
The Mac Pro's USB ports are all USB 3.0 and they might not be compatible with USB 2.0 devices.
A 2.0 hub could help to work around this issue.

- Do you have the latest drivers from Numark installed?

- Please note that ITCH does not support Mavericks (i.e. it may work but we haven't extensively tested that.)
Would you be interested in trying out the latest Public Beta of Serato DJ 1.6 ?
It has support for the Numark V7 added and is accessible from here:
serato.com

Let me know if any of the above suggestions solves the problem for you.
In case not, let me know so we can try some more things. :-)

Cheers
Karl Y
dj nuthin daz 3:30 PM - 30 January, 2014
hi. thx for the reply
dj nuthin daz 3:33 PM - 30 January, 2014
i just noticed i had to update my unmark drive which i did now and it did work, but with a older version of itch so i updated it to the latest itch version and now it won't work anymore so what can i do now? because i really don't know this thing is killing me

please let me know thx
Serato, Support
Karl Y 3:41 PM - 30 January, 2014
Hi dj nuthin daz

does it still work with the old ITCH version?
dj nuthin daz 3:43 PM - 30 January, 2014
wait one second i check again
dj nuthin daz 3:45 PM - 30 January, 2014
ok this is really strange now that also didn't work anymore
dj nuthin daz 3:46 PM - 30 January, 2014
i really don't understand whats going on
Serato, Support
Karl Y 3:47 PM - 30 January, 2014
Does it still work on your other mac?
dj nuthin daz 3:47 PM - 30 January, 2014
yes my other mac works like always
dj nuthin daz 3:49 PM - 30 January, 2014
is there something else needed to be updated again maybe?
Serato, Support
Karl Y 3:51 PM - 30 January, 2014
Hm, yes, could you try to reinstall the driver for the Numark V7?
Here's the direct download link: www.numark.com
dj nuthin daz 3:54 PM - 30 January, 2014
ok am doing that now lets see
dj nuthin daz 3:57 PM - 30 January, 2014
ok now it works again
dj nuthin daz 3:58 PM - 30 January, 2014
should i install the latest version again and try? because now it works again
dj nuthin daz 4:00 PM - 30 January, 2014
??
Serato, Support
Karl Y 4:04 PM - 30 January, 2014
it should work with ITCH 2.2.2 and also with Serato DJ 1.6.0 which will be released in february.

If you want to give it another try, sure. :-)
But that's up to you. If it works and you're happy you can of course continue using the version that you currently have.

Cheers
Karl
dj nuthin daz 4:11 PM - 30 January, 2014
no sure i don't want to be using this old version but i also won't wanna be plain in the club and music goes out and in the first place i need to get it to work which i would try now
dj nuthin daz 4:30 PM - 30 January, 2014
IT WORKS NOW IMMA PRAY IT STAYS THAT WAY....LOL THX A MILLION FOR THE HELP AN IF ANYTHING HAPPENS I WOULD GET BACK TO YOU PEOPLE. NICE DAY