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Rane Series plugins NOT compatible on Snow Leopard pro tools 8 and 9????

Product
Rane Series Dynamics
Version
-
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
-
Chris Daniels 1:06 PM - 23 November, 2010
Product: raneseries-dynamics
Computer: mac
OS Version: 10.6.5
---

Hello,

All the Rane series are marked as NOT compatible with Pro Tools 8 and 9 Snow Leopard! on the Avid Plugin compatibility page!

Rane series gate is crashing Pro Tools and has been crashing Pro Tools for the past 4-5 months!!

Any news on a fix for these problems!!


Chris
Serato, Forum Moderator
Michael R 11:31 PM - 28 November, 2010
Hi Chris,

Version 1.2.2 of the Rane Series Dynamics should be compatible - is this the version you have installed? If not, you can download this here -> www.serato.com (click link). If this is the version you are currently usuing, can you please elaborate on the crashes you are having?

Thanks.
Chris Daniels 9:47 PM - 9 December, 2010
hello,

The gate is causing PT 8.1 and PT9 on snow leopard to crash? opening and closing sessions with the plugin in a session will cause a crash!!

I'll place the plugin back in the folder and get some crash logs when i have some time free!

Also the Avid compatibility page has ALL serato plugs marked as NOT COMPATIBLE for PT9 ???


Chris
Serato, Forum Moderator
Michael R 3:44 AM - 14 December, 2010
Hi Chris,

Quote:
The gate is causing PT 8.1 and PT9 on snow leopard to crash? opening and closing sessions with the plugin in a session will cause a crash!!

Do you know which version of the Rane Series Dynamics you are using?

Quote:
I'll place the plugin back in the folder and get some crash logs when i have some time free!

Crash logs would be very useful! If you're able to get one, please attach it to this thread.

Quote:
Also the Avid compatibility page has ALL serato plugs marked as NOT COMPATIBLE for PT9 ???

I'll have our Plug-Ins team contact them to have this amended. They should all be compatible with Pro Tools 9.
Serato, Forum Moderator
Michael R 4:04 AM - 14 December, 2010
Hey Chris,

Quote:
Also the Avid compatibility page has ALL serato plugs marked as NOT COMPATIBLE for PT9 ???

Is this the page you are referring to? -> avid.custkb.com
Chris Daniels 9:34 AM - 14 December, 2010
Hello,

Yes thats the compatibility grid! and they have just this week updated it!! i did inform Avid support last week.

I'm using the latest version of the plugins!

I'll get some crash logs for you! though because of other issues i have had to revert back to PT 8.-0.4 But i still have a PT9 boot drive to check


Chris
Serato, Forum Moderator
Michael R 2:51 AM - 15 December, 2010
Hey Chris,

That would be great if you could! I can then pass them on to the developers to take a look at.
Chris Daniels 11:40 PM - 20 December, 2010
Hello Michael,


i have just done a complete fresh install of everything!! and so far the gate has been ok! only done basic testing so far but looks like it could have been something about my last system that it didn't like.

I'll get back if i experience any problems!

good to have the gate back in my sessions along side the rest of the serato plugs!!


Chris
Serato, Forum Moderator
Michael R 3:57 AM - 22 December, 2010
Hey Chris,

That's great news, I'm glad to hear it's working again :)

I'll close this thread for now. If this issue arises again, please post back here to re-open the thread.
Chris Daniels 12:42 PM - 11 January, 2011
Hello Again,

Unfortunately i'm having this issue with the gate again!!

It appears to work ok but when i later try to re-open the session it wont load the session until i remove the gate plugin from the plugs folder! it starts to load the session then stops and freezes whilst activating inserts. as i said once i remove the gate from the plugins folder the session loads ok!!

Unfortunately no crash, it just freezes on loading up, so i have no crash logs to offer

If i open a new blank session it seems to work ok, but once i get stuck into a full mix situation it starts to corrupt the loading of the session.

There is one more anomaly i've been getting! and if you view this video you'll see the issue with the LED's flickering.. this is a blank new session!!

Watchwww.youtube.com


Chris
vageli 11:59 AM - 25 January, 2011
i have the same problem with pt 8.1 working with windows xp and HD Accel 2.
i have updated to the latest version 1.2.1

sorry about my bad english
Serato, Forum Moderator
Michael R 2:16 AM - 27 January, 2011
Hey guys,

I've forwarded this on to the Plug-ins development team as I'm at a bit of a loss as to what could be causing this. I'll get back to you when I have their reply.

Thanks for your patience!
3:00 AM, 10 Feb 2011
This help request has been closed due to inactivity.