Software help archive

A read-only archive of old serato.com help threads.

Need Help Please [1500]

Product
Rane Series Equalizers
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
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zenmix 10:53 PM - 8 March, 2007
Just Installed demo version of Pitch n' Time LE on my mac(Imac Version 10.4.8)
Everytime I open Pn'T it crashes Protools(Version 10.9.2). I Have installed again the demo version after deleting the old demo and the SAME problem still happens.
Any help out there for me? Or should I find another program to work with?
Thanks
Serato
dave 4:42 AM - 12 March, 2007
Hi zenmix

Which version of Pro Tools are you using? There is no 10.9.2.

Which version of PnT LE do you have installed? You can find the version by going to /Library/Application Support/Digidesign/Plug-Ins/ and ctrl-clicking "Get Info" on Pitch 'n Time LE.dpm

- Dave
zenmix 7:20 PM - 12 March, 2007
Sorry Dave the version is LE 6.9.2
I Have have Protools (not installed) version 7 wolud this be better to install for your demo of PnT?.
Still Needing Help
Thanks,
Serato
dave 9:07 PM - 12 March, 2007
Which version of PnT LE do you have installed?You can find the version by going to /Library/Application Support/Digidesign/Plug-Ins/ and ctrl-clicking "Get Info" on Pitch 'n Time LE.dpm
zenmix 9:20 PM - 12 March, 2007
PnT LE 1.1.3.1
Serato
dave 11:38 PM - 12 March, 2007
Thanks zenmix, we'll have a look.
Serato, Forum Moderator
Goran 5:34 AM - 21 May, 2007
Hi zenmix,

We have finally reproduced this bug. It was down to the Pace Interlok copy-protection. Pitch 'n Time LE 1.1.5 is wrapped with a newer version of Interlok and, at least on our machines, has not crashed.

You can download a released version of LE 1.1.5 here -> serato.com