Product: itch
Hardware: allen-heath-xonedx
Computer: pc
OS Version: win732
---

I've been using my Xone DX for 3 weeks now. Everything was working well until now....I've been using the XLR (balanced) outputs since I've gotten the unit and it sound really clean. But today, I needed to hook it up using RCA (unbalanced) outputs. I tried it on 2 separate systems that works well. All of the RCA outputs have a distorted or almost like a grounded sound to it when the volume is at zero or low, of course when you increase the volume - sound comes out and the distortion or grounded sound disappears (gets covered by the music). But I can't always use XLR outputs and I need the RCA outputs if I want to use the booth/monitor outputs, do recording or simply use RCA master outputs whenever the system I am hooking up to does not support balanced (XLR) inputs.

I've done some research and read a lot of the post here - but I didn't find anything about this issue I am having.

Please help.

Thanks,

DJ Cedric