Software help archive

A read-only archive of old serato.com help threads.

album art

Product
ITCH
Version
-
Hardware
Allen & Heath Xone:DX
Computer
Mac
OS
Platform
-
erwin 9:41 AM - 30 August, 2010
Product: itch
Hardware: allen-heath-xonedx
Computer: mac
OS Version: dont-know
---

hi,

all my music is ript with itunes. most of them have a album picture and work perfect in itunes.
in itch, only songs i have perchaised on the itunesstore show the picture of the album. how can i show the album art of the other tracks in itch?
Serato, Forum Moderator
Samuel S 10:54 PM - 31 August, 2010
Hi erwin,

Could you let me know which version of ITCH you are running?
erwin 8:17 AM - 1 September, 2010
Hi samuel,

i use 1.6 with the xone dx and imac with OS X 10.5.8
yesterday i have updated this system to itch 1.7


i have also a second system with vestax vci-300 and acer travelmate with windows XP running itch 1.5

problem is for both computers: album art from songs i perchaise on the itunes store show up in itch, but all the other ones doesn't show up in itch.

how can i fix that?

thank you for your time, erwin
luckee_d 5:04 PM - 1 September, 2010
Reanalyze entire library with 1.7???
Serato, Forum Moderator
Samuel S 1:58 AM - 2 September, 2010
Could you let me know if you have got artwork from your other tracks using the "find album artwork" function in iTunes?
erwin 10:12 AM - 3 September, 2010
yes in itunes they work fine, but not in itch.

have analyzed the whole library in 1.7, no result
Serato, Forum Moderator
Samuel S 4:39 AM - 6 September, 2010
If you are getting your album art for tracks using the "find album art" function in iTunes this will not show up in ITCH. This is a known issue and is documented here:

serato.com

Let me know if you are having a different issue.
erwin 12:25 PM - 7 September, 2010
this is the issue indeed. i will need to forget the album art.

thanks for your efforts, samuel
Serato, Forum Moderator
Samuel S 3:43 AM - 8 September, 2010
No worries erwin. If you have any further questions or issues please let me know. I'll close this one off now though.

Cheers,

Sam.