Software help archive

A read-only archive of old serato.com help threads.

Problems with PCs with i3, i5 or i7 processors when used with USB Mouse & SL1

Product
Scratch Live
Version
2.0
Hardware
Rane SL1
Computer
PC
OS
Platform
-
DJ.Tyme 5:21 AM - 23 July, 2010
Product: scratchlive
Version: 2.0
Hardware: scratchlive-sl1
Computer: pc
OS Version: win764
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i have been reading alot of post & problems about this. is any one having the same problems with the (SL3) ?
Laz219 5:23 AM - 23 July, 2010
What particular problems are you having?
DJ.Tyme 5:38 AM - 23 July, 2010
Alot Of People Are Having This Problem - copy & paste this into google = (Rane SL1 this device cannot start (code 10) i wanna sell my SL1 which is 1.1 usb & buy the SL3 which is usb 2.0 but i hope since its usb 2.0 it wont have the same problems that the sl1 is having
Rane, Support
Chad S. 4:27 PM - 23 July, 2010
The problem with the i series processors is related to the USB 1.1 devices (SL-1 / TTM57) We have been able to duplicate and grasp why. A solution however is still puzzling although we are trying many things and have an open discussion with PC vendors.

These problems have not been reported with the SL-3, which is a USB 2.0 device.
6:00 AM, 7 Aug 2010
This help request has been closed due to inactivity.