Software help archive

A read-only archive of old serato.com help threads.

plugin doesn't work

Product
Pitch 'n Time Pro
Version
2.5
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
val garay 10:45 PM - 28 June, 2010
Product: pitchntime-pro
Version: 2.5
Platform: protoolshd
Computer: mac
OS Version: 10.6.4
---

tried to change the pitch and the result was a straight line with a pop?
The wave form disappears?
Serato, Forum Moderator
Michael R 3:53 AM - 1 July, 2010
Hi Val,

We spoke on the phone earlier in the week :)

Are having this issue happen regularly? I think I asked you this the other day, but are you using any other plug-ins on the audio before you use Pitch 'n Time?

Thanks :)
Jim Longo 10:36 PM - 12 July, 2010
I'm having this problem, since upgrading to 10.6.4/8.0.4 .

If I open a session the plug in works on first try.

If I use another AS plugin, then try P'n'T it processes the file into something that looks like this. rdiv.com
Serato, Forum Moderator
Michael R 4:45 AM - 15 July, 2010
Hi Jim,

Thanks for your post. This issue is one that we are aware of and are working on a fix for. Currently the only workaround is to not use any other Audio Suite plugins before using Pitch 'n Time.
3:28 AM, 6 Aug 2010
This help request has been closed due to inactivity.
Serato, Forum Moderator
Michael R 10:39 PM - 7 December, 2010
Hey guys,

Pitch 'n Time 2.5.1 has now been released, which includes a fix for the issue I mentioned above. You can download this here -> www.serato.com (click link).

If you still have this issue, please let me know.