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How to send license to ilok.com
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How to send license to ilok.com

Product
Pitch 'n Time Pro
Version
2.5
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
delanelea 9:55 PM - 13 June, 2010
Product: pitchntime-pro
Version: 2.5
Platform: protoolshd
Computer: mac
OS Version: 10.5.8
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Hi, I'm trying to link 2 pitch n time licenses to my ilok account but I can't figure out how to do it? I need to get them fairly urgently. Thanks for your help. Cheers.
Serato, Forum Moderator
Michael R 4:18 AM - 14 June, 2010
Hi delanelea,

You can register any copies of Pitch 'n Time Pro you have by going here -> www.serato.com (click link). From there you can enter your iLok account details and have the licenses sent to it.
delanelea 8:43 AM - 14 June, 2010
Ive gone through this stage already. I'm entering the serial number and the ilok id. I then get a message saying the product is already registered and then nothing comes through to my ilok account.
Serato, Forum Moderator
Michael R 5:24 AM - 16 June, 2010
Hey delanelea,

I've taken a look at the products you've registered and there appears to be an extra license of Pitch 'n Time Pro which you've purchased and the authorisation has failed. I've reset this, so if you now go here -> www.serato.com (click link) you'll be able to enter your iLok user ID and have the license sent to your iLok account.

Do you now have all the licenses that you should have?
1:22 AM, 2 Aug 2010
This help request has been closed due to inactivity.