Vestax VCI-300 and VFX-1 Help

Need help with a Vestax product? Ask here.

Hardware Disconnected ITCH

Product ITCH Hardware Vestax VCI-300 Computer PC
Version 1.0.5 Platform - OS Windows Vista (32 bit)
lech 4:15 PM 21 March 2010
Just plugged in my VCI-300 for the first time, installed the software an upgraded to the 1.05 version. Unfortunately, ITCH determines the VCI as disconnected. I've ensured there are no logitech webcam drivers and also confirmed that the VCI-300 is my audio playback. But, I cannot specify the VCI-300 as the MIDI controller. I have also verified on MIDI-OX that there are no MIDI installed.

Not sure where to go from here...but any assistance would be much appreciated!
Michael R 3:30 AM 22 March 2010
Hi lech,

Have you tried connecting to all USB ports on your machine? Also make sure the Input switch on the back of the unit is set to PC.
1:21 AM, 2 Aug 2010
This help request has been closed due to inactivity.

To participate in this discussion, we need a few basic details from you.

 
English · 日本語