Software help archive

A read-only archive of old serato.com help threads.

SERATO INSTALLS OK, LOADS TUNES OK, BUT WONT PLAY - DRIVER ISSUE?

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
jason lainof 1:43 AM - 20 March, 2010
Product: scratchlive
Version: 1.9.2
Hardware: scratchlive-sl3
Computer: mac
OS Version: 10.5.8
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I installed Serato, no problem. I hooked up Serato and my decks, Serato records and mixer to Serato as instructed. I configured ITunes and Serato loaded ITunes. I can drag and drop a song into Serato and it loads ok. BUT when I want to play the tune is does not play. I am baffled why this is. I checked my: utilities/audio MIDI setup and there is no Serato MIDI device. Is this the problem? Is this a driver problem? please advise. thanks
Serato
Aroha 10:24 PM - 21 March, 2010
Hi jason - what play mode do you have the decks set in? To control playback with your turntables or CDJs they need to be in either Rel or Abs mode, not Int mode. Could this be the problem?

The decks' Thru buttons aren't on are they?