Software help archive

A read-only archive of old serato.com help threads.

itunes not syncing properly

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
subclubharri 8:48 PM - 18 March, 2010
Product: scratchlive
Version: 1.9.2
Hardware: scratchlive-sl3
Computer: mac
OS Version: 10.6.2
---

Hi There, I use a combination of itunes smart playlists and serato crates to keep my music organised. I keep all my music on an external hard drive. After a long grueling process of migrating from one macbook pro to another I thought I had things back to relatively normal, but not so. I have noticed that most (but not all) of the tracks that are in my serato crates do not have the itunes logo, if I do a search for any of these tracks that do not have the logo, there appears to be 2 copies one in /Volumes/My Passport/MUSIC/itunes external/artist name/unknown album and another in /Volumes/My Passport/MUSIC/I TUNES EXTERNAL/artist name/unknown album. I think that I changed the name from lowercase to uppercase letters at some point recently, and that this must have something to do with there being 2 copies. Both copies play in serato. I would like to get all my tunes in one place without losing any info ie date added etc. and to lose all my doublers. I would obviously still like to retain all my crates as they are, sorry if this is a bit long winded, if you need any other info do not hesitate to contact me.
Serato
Daniel K 4:03 AM - 19 March, 2010
Hi subclubharri,

Is 'Copy files to iTunes Media folder when adding to library' selected in iTunes preferences?

What exactly is the difference between the below two music folders in terms of their content?
/Volumes/My Passport/MUSIC/itunes external/artist name/unknown album
/Volumes/My Passport/MUSIC/I TUNES EXTERNAL/artist name/unknown album

Can you please try this:
1) Open the 'All...' crate in Scratch Live
2) 'Ctrl, click' (right click) on the light gray column header of your Scratch Live library (where it says song, artist, album ...) and make sure 'location' is checked
3) The 'all...' crate should now also show the location of each track (scroll to the right, if you can't see it straightaway)

What is the location of the majority of your tracks? Is it 'MUSIC/I TUNES EXTERNAL' or 'MUSIC/itunes external/'?
subclubharri 3:06 PM - 20 March, 2010
thanks for reply, I phoned the serato help line and they are trying to resolve this issue.
Serato
Daniel K 10:21 PM - 21 March, 2010
OK, just post again, if you run into any further issues.