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upgraded to 10.5.8 then downgraded to 10.4.11 and now PitchnTime doesn't activat
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upgraded to 10.5.8 then downgraded to 10.4.11 and now PitchnTime doesn't activat

Product
Pitch 'n Time Pro
Version
2.4
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
KTB 1:46 AM - 18 March, 2010
Product: pitchntime-pro
Version: 2.4
Platform: protoolsle
Computer: mac
OS Version: 10.4
---

on my G5 which had been running PnT just fine w/ LE 7.4, i upgraded from 4.11 to 5.8. Pro Tools stopped working. so i reinstalled OSX 10.4.11 on the second internal drive of this same G5. so not PT works again, but PnT doesn't seem to see the iLOK info that allows PnT to come on line.

how do i get it the G5 to see the already existing iLok info?
thanks
Serato, Forum Moderator
Michael R 1:17 AM - 19 March, 2010
Hi KTB,

You may need to download the latest iLok drivers, you can get them here -> www.ilok.com (click link). Please let me know if that helps :)
Serato, Forum Moderator
Michael R 2:17 AM - 19 March, 2010
Quote:
i installed the two driver upgrades as suggested but still receive the same message the PnT will not activate

does not seem to get the 'OK' from my iLok

what shall i try next

thank you

Todd
Serato, Forum Moderator
Michael R 2:18 AM - 19 March, 2010
Hey Todd,

Can you please give me your iLok user ID? Thanks :)
KTB 3:23 AM - 19 March, 2010
where and how do i find that number?
Serato, Forum Moderator
Michael R 4:29 AM - 19 March, 2010
It will be the name you use to login to iLok.com with (Please don't post your password, just your user ID :).
KTB 5:51 AM - 19 March, 2010
[username removed]

is my username
Serato, Forum Moderator
Michael R 12:41 AM - 23 March, 2010
Hey Todd,

Everything looks in order there :-/

Which version of Pitch 'n Time do you have installed? Is it Pro or LE?
Serato, Forum Moderator
Michael R 11:49 PM - 28 March, 2010
Hey Todd,

I'll close this thread as we've resolved your issue via email :)