Pitch 'n Time and Rane Series Help

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upgraded to 10.5.8 then downgraded to 10.4.11 and now PitchnTime doesn't activat

Product Pitch 'n Time Pro Hardware - Computer Mac
Version 2.4 Platform protoolsle OS 10.4
KTB 1:46 AM 18 March 2010
on my G5 which had been running PnT just fine w/ LE 7.4, i upgraded from 4.11 to 5.8. Pro Tools stopped working. so i reinstalled OSX 10.4.11 on the second internal drive of this same G5. so not PT works again, but PnT doesn't seem to see the iLOK info that allows PnT to come on line.

how do i get it the G5 to see the already existing iLok info?
thanks
Michael R 1:17 AM 19 March 2010
Hi KTB,

You may need to download the latest iLok drivers, you can get them here -> www.ilok.com (click link). Please let me know if that helps :)
Michael R 2:17 AM 19 March 2010
Quote:
i installed the two driver upgrades as suggested but still receive the same message the PnT will not activate

does not seem to get the 'OK' from my iLok

what shall i try next

thank you

Todd
Michael R 2:18 AM 19 March 2010
Hey Todd,

Can you please give me your iLok user ID? Thanks :)
KTB 3:23 AM 19 March 2010
where and how do i find that number?
Michael R 4:29 AM 19 March 2010
It will be the name you use to login to iLok.com with (Please don't post your password, just your user ID :).
KTB 5:51 AM 19 March 2010
[username removed]

is my username
Michael R 12:41 AM 23 March 2010
Hey Todd,

Everything looks in order there :-/

Which version of Pitch 'n Time do you have installed? Is it Pro or LE?
Michael R 11:49 PM 28 March 2010
Hey Todd,

I'll close this thread as we've resolved your issue via email :)

To participate in this discussion, we need a few basic details from you.

 
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