Carl - Vestax
2:17 AM - 18 March, 2010
Hi Mike Control,
Lets get this taken cared of right away for you. First step will be is to contact our UK service center. Here is our UK service center info:
UK-INFO@VESTAX.jp
When you email them they should reply in a timely matter.
If you don't hear from them in a 72 hour period please message me and ill get to the top of this issue.
Please Email them when and where you bought the unit and the issue your having and the steps you took to try to fix this issue. I will also be linking them this email so they know i contacted them as well.
Thank you for your time and post on the Serato ITCH forums and lets get this solved for you.
Thank you,
Carl
Vestax U.S.A