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Blinking Blue LED
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Blinking Blue LED

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL1
Computer
PC
OS
Platform
-
DJ Kurensi 9:27 PM - 13 March, 2010
Product: scratchlive
Version: 1.9.2
Hardware: scratchlive-sl1
Computer: pc
OS Version: xp
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I have a SL1 box that I have been using for years with no other issues than the one im reporting today. I went to plug my SL1 into my laptop and the usb blue Led light started flashing. I tried to put it on another PC/Laptop but same issue. Am I better off purchasing a new one? Or can you help me setup an RMA process? Also, How much does it usually cost for Rane to look at it. Thanks
Rane, Support
RafaelM 6:09 PM - 15 March, 2010
It sounds like it may need repair.

We fix them for $150US.

We can set you up for a repair - just give us a call at 425 355 6000. We are here Mon-Fri 8am to 5pm Pacific Time.

Make sure to have the serial number handy when you call.
1:21 AM, 2 Aug 2010
This help request has been closed due to inactivity.