Scratch Live Help

Need help with Serato Scratch Live? Ask here.

Blinking Blue LED

Product Scratch Live Hardware Rane SL 1 Computer PC
Version 1.9.2 Platform - OS Windows XP
DJ Kurensi 9:27 PM 13 March 2010
I have a SL1 box that I have been using for years with no other issues than the one im reporting today. I went to plug my SL1 into my laptop and the usb blue Led light started flashing. I tried to put it on another PC/Laptop but same issue. Am I better off purchasing a new one? Or can you help me setup an RMA process? Also, How much does it usually cost for Rane to look at it. Thanks
RafaelM 6:09 PM 15 March 2010
It sounds like it may need repair.

We fix them for $150US.

We can set you up for a repair - just give us a call at 425 355 6000. We are here Mon-Fri 8am to 5pm Pacific Time.

Make sure to have the serial number handy when you call.
1:21 AM, 2 Aug 2010
This help request has been closed due to inactivity.

To participate in this discussion, we need a few basic details from you.

 
English · 日本語