Software help archive

A read-only archive of old serato.com help threads.

Serial Number Trouble

Product
Video-SL
Version
Video-SL
Scratch Live
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
-
DJ Structure 3:48 PM - 13 March, 2010
Product: video-sl
Computer: mac
OS Version: 10.6.2
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I purchased the Video-SL plugin awhile back and registered it on my scratchlive profile. I just bought a new MacBook Pro but I don't have the original serial number document anymore. I can't find the serial on my profile. What are my options? Can I copy files from my older MacBook Pro?
Serato, Forum Moderator
Michael R 12:53 AM - 15 March, 2010
Hi DJ Structure,

There is no serial number registered against your forum profile, do you have another profile you may have used? Do you still have your old computer which had Video-SL installed on it?
DJ Structure 7:38 AM - 15 March, 2010
This is the only profile I use. I DO still have my old macbook pro... can I copy files over?
Serato, Forum Moderator
Michael R 11:06 PM - 15 March, 2010
Hey DJ Structure,

If you open Scratch Live on your old MacBook Pro and go to the plug-ins tab you'll be able to see part of your serial number. If you could please send that to me in a private message I'll be able to give you the full serial number :)
Serato, Forum Moderator
Michael R 9:39 PM - 28 March, 2010
Serial number sent via private message :)

Thread closed.